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Nails by Flower

+1 716-668-0301
1360 French Rd, Depew, NY 14043 United States of America
Open Today: 09:30 AM - 07:30 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

Today was my sister and my first time here! And it won’t be our last time here! The service was absolutely amazing! Very nice and talented people that works here! I absolutely recommend this place! The price is worth it especially since the end results of the manicure and pedicure is spectacular!
LOVEEEEEE this place! First time coming here and it was overall pleasant and I loveeee my nails. Bobby did a great job!
And Shaina did my moms and she was so nice!
Second time going, it’s really hard finding a nice clean consistent place that you don’t need to make appointments and pay deposit on! So I enjoy the cleanliness and the nail tech Bob who did my nails did a pretty good job and the prices are fair. Flower is really pretty and very personable with her clients so that’s also refreshing. Overall it is a nice place to go they get you in and out and take appointments seriously. I can see myself returning.
Been struggling to find a nail shop that doesn’t rush and takes their time, is reasonable in price and does what I ask them to do without an issue. I tried this nail salon out today and I was blown away. My nail technicians name was Bob and he was amazing and my nails turned out phenomenal looks like I found my new nail spot!
Absolutely amazing experience with Bob doing a pink and white ombré acrylic. Incredible attention to detail and expertise in the artform. Everyone was very friendly and accommodating. Thanks Bob!
I love nails by flower! I refuse to go anywhere else to get my nails done; Flower always does an amazing job! Everyone is also always very professional & friendly, plus the salon is always super clean!
Place is very nice and clean ...staff friendly and seated pretty quickly. I was late to my appointment and the place was pretty packed but they still started on my feet in a timely manner. My gel pedicure came out fine minus a small smear. My manicure with acrylic/gel on the other hand didn't come out well. I wanted the ombre effect ...no one seemed to know how to do it except a lady but she was busy ...they end up telling a gentleman to do it and it came out super thick and wide ...they looked nothing like what I asked for ....I spent over an hour at home reshaping and filing them and they still are super thick and wide...they look like I got a clear coat of paint put on top of regular acrylic. I paid a pretty penny and didn't get what I wanted but since I was already there for over 2 hours and had to get back home I just dealt with it. I would rather nail shops be honest with what styles and designs they can do rather than attempting and waisting time and money...idk If would go back. Maybe if I was getting something simple ...otherwise I'll take my business elsewhere
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I love flower and her team! I get my nails regularly done with Melissa and she always does an amazing job. I set up a time for my bridesmaids and I to get our nails done before the wedding. Flower had gotten us champagne and orange juice and catered to us the whole morning. I can’t recommend them enough and will never go anywhere else for my nails!

Quick Facts About Nails by Flower

Nails by Flower place has received mostly positive comments, with customers praising the service, talented staff, and the overall cleanliness of the salon. These strengths contribute to a positive customer experience and can help attract new customers. However, there are also a few negative comments that highlight weaknesses in the business, such as a lack of expertise in certain nail designs and an issue with the quality of a manicure.
One of the major strengths of Nails by Flower place is the excellent service provided by the staff. Customers consistently mention the talented and friendly nail technicians, such as Bob and Melissa, who deliver amazing results. The positive interactions with the staff contribute to a pleasant and satisfying experience for customers. Additionally, customers appreciate the professional and accommodating attitude of Flower, the owner of the salon, who goes above and beyond to make her clients feel welcome and special. This level of customer service helps build a loyal customer base and positive word-of-mouth referrals.
Another strength of the salon is the cleanliness of the establishment. Customers appreciate the clean and well-maintained environment, which adds to the overall pleasant experience. The timely service is also mentioned positively, as customers are able to get in and out of the salon without a long wait, while still maintaining a high level of cleanliness and attention to detail.
The pricing of the services is seen as fair by customers, making it a strength of the salon. Customers believe that the quality and results of the manicures and pedicures justify the price. This indicates that the salon provides good value for the money, which can attract price-conscious customers who still want quality service.
However, one weakness identified through a customer comment is the lack of expertise in certain nail designs. The customer mentioned that they wanted an ombre effect on their nails, but the salon struggled to achieve the desired result. This shows that the salon may not have the necessary skills or knowledge to fulfill certain design requests. This weakness could limit the salon's ability to cater to customers with specific design preferences and may result in dissatisfaction.
Additionally, another weakness mentioned is a quality issue with a manicure. The customer stated that they were not satisfied with the outcome of the acrylic/gel manicure and had to spend time reshaping and filing the nails themselves. This indicates a lack of attention to detail and possibly a lack of skill on the part of the technician who performed the manicure. This weakness could lead to a loss of customers, as poor-quality services can negatively impact the reputation of the salon.
In conclusion, Nails by Flower place has several strengths that contribute to a positive customer experience, including excellent service, talented staff, cleanliness, and fair pricing. These strengths help attract new customers and build loyalty. However, there are also weaknesses in terms of expertise in certain nail designs and potential quality issues with manicures. Addressing these weaknesses and maintaining the strengths can help the salon continue to thrive and satisfy its customers.


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Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 05:00 PM
Sunday Closed

How to go there

Location