Nails 4you & Day Spa Info
- 9038 Hungary Spring Rd, Henrico, VA 23228 United States of America
- +1 804-755-4488
- [email protected]
- +1 804-755-4488
- +1 804-755-4488
Best PlaceJuice Reviews
I like this location. The nail technician Steve is really good. Can't wait to go back. Still loving my nails
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Nails 4you & Day Spa
Nails 4you & Day Spa has both strengths and weaknesses based on the comments provided. Let's analyze them in detail.
Strengths:
1. Skilled Nail Technician: According to a comment, the nail technician named Steve is highly praised for his skills. This indicates that the salon has talented staff members who can provide quality service.
2. Location: One customer mentioned liking the location of Nails 4you & Day Spa. This implies that the salon is conveniently located, making it easily accessible for customers.
3. Accommodating: When a customer experienced chipping gel nails shortly after their first visit, the salon was responsive and offered to fix the issue by removing and reapplying the gel set. This shows that Nails 4you & Day Spa is willing to rectify any problems encountered by their customers.
4. Hygiene Measures: A comment mentioned that the salon checks for COVID-19 symptoms and maintains cleanliness. This indicates that Nails 4you & Day Spa prioritizes the safety and well-being of their customers by implementing necessary hygiene measures.
Weaknesses:
1. Customer Service and Gift Certificate Issue: A customer expressed disappointment with the owner's handling of a gift certificate situation. The owner initially refused to extend the expiration date, which is not in compliance with Virginia state law. Furthermore, when the customer's relative attempted to use the certificate a few days past the extended date, the owner refused to honor it. This highlights poor customer service and a lack of flexibility in dealing with customer concerns.
2. Lack of Price Transparency: Another comment mentions that Nails 4you & Day Spa does not display their prices and has an outdated price list. This lack of transparency can lead to customer dissatisfaction and confusion, especially when they are not aware of the charges for the services they are receiving.
3. Inconsistent Service Quality: A customer mentioned that they received a bad manicure and were unable to have a pedicure done for an unclear reason. This indicates that there might be inconsistencies in the quality of services provided by Nails 4you & Day Spa. Inconsistencies can lead to customers having to seek services from other establishments, resulting in loss of potential revenue and reputation for the salon.
4. Unhygienic Practices: One customer reported unsanitary practices during their dip powder manicure. The manicurist cut the customer's finger and continued dipping it into the powder despite it bleeding. This unhygienic act raises concerns about the cleanliness and adherence to proper hygiene practices within the salon.
In conclusion, Nails 4you & Day Spa has strengths in terms of skilled technicians, location, and their response to customer concerns. However, they also have weaknesses related to inconsistent service quality, poor customer service, lack of price transparency, and unhygienic practices. These weaknesses can negatively impact customer satisfaction and the salon's reputation, highlighting areas for improvement.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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