Nail Two Info
Best PlaceJuice Reviews
Went to the nail establishment on a Wednesday afternoon. Called prior day to make an appointment for 2 mani pedis. Got there early but was rushed through my whole session. Both services were done within 45 minutes.. While doing the manicure the technician cut my finger and just continued to go about the manicure. To top it all off on the board it is posted that a mani pedi is $40. I paid $60 for each one. When I asked about the price difference I was told it was because we had gel polish. Left very unsatisfied. Will never return to this establishment
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Nail Two
Nail Two place, as described by the comments provided, seems to have a mix of strengths and weaknesses. To provide a comprehensive analysis, let's break it down:
Strengths:
1. Customer Service: The establishment seems to prioritize good customer service, with commenters praising the friendly and professional staff. This is further supported by the comment about staff taking their time to ensure customer satisfaction.
2. Variety of Colors: Customers appreciate the wide range of colors available for nail services. This shows that the establishment understands the importance of providing choices to meet customer preferences.
3. Cleanliness: Multiple comments mention the salon being clean and tidy. This helps create a pleasant and hygienic environment for customers.
4. Nail Technician Skills: Positive comments highlighting specific technicians, such as Lynn and Tommy, suggest that the establishment has talented and skilled nail technicians that can provide excellent services, including dip nails, pink and white nails, and brow grooming.
5. Bridal Services: Nail Two also receives praise for their handling of larger groups, specifically mentioning their ability to cater to bridal parties. This indicates that they have experience and capability in providing special event services.
Weaknesses:
1. Rushed Service: One customer complains about feeling rushed through their session, with manicure and pedicure services being completed within 45 minutes. This suggests that the establishment may prioritize quantity over quality and customer experience.
2. Pricing Confusion: Another customer mentions a discrepancy in pricing, paying more than what was advertised due to gel polish. This inconsistency in pricing can create dissatisfaction and confusion, impacting the trust customers have in the establishment.
3. Injury and Customer Disappointment: A negative experience is mentioned where a technician cut a customer's finger and continued with the service without addressing the issue or providing any resolution. This lack of attentiveness and professionalism can significantly impact a customer's perception and negatively affect their willingness to return.
Overall, Nail Two place seems to have several strengths, such as excellent customer service, a wide variety of colors, skilled technicians, cleanliness, and the ability to cater to larger groups. However, they also have weaknesses, including rushed services, pricing inconsistencies, and a lack of accountability in addressing customer complaints. These weaknesses should be addressed and improved upon to ensure a consistently positive experience for customers.
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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