Nail Envy Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
Do not come here. Pictures speak for themselves. After leaving my nails like this I nicely let the lady know I didn’t like them. Was willing to still pay for them as long as she took them off. She refused. I took them off myself that same night.
Nice and clean nail salon .Staff are nice.Tonya ,she is very good.She takes time and not in hurry, very skilled.
I've been going to this place since it opened. Each time they act like they have never seen me before. Except for Henry he remembers me sometimes. This last visit I got a fill and pedi (also for my daughter) I had a gift certificate that I used along with cash. Well they act like your wasting their time if you use a gift certificate. They rushed us out so fast they didn't even give me 1 min of dry time on my toes. I paid extra for deluxe pedi and ended up with a messed up big toe. I was suppose to wear open toed shoes for my daughters wedding. Not happening now.
I love pedicures and Linda does a great job.
Friendly service and amazing results!
Tanya is the best for pedicure. Love her❤
Worst pedicure ever! They don't even deserve a star but I need to check a star to write a comment here.
The guy technician who did my nails was constantly watching the news while doing my nails. SOOO UNPROFESSIONAL! He didn't even trim my cuticle right, didn't clean around and under my nails like I usually have with other nail salon. What a sloppy job!
I think it's due to the fact that I asked for the classic pedicure which is the cheapest one but nevertheless, he should have done a decent job. I paid $21 because they charge an extra dollar when you use your credit card.
I tried to tell the technician about my dissatisfaction and pointed out what he didn't do well. Instead of apologizing and making things right, he reasoned out up to the last minute until I left.
I'M NOT COMING BACK TO THIS PLACE EVER AGAIN!
My stylist Wendy, Silver Strand Salon, recommended Danny, after I complemented her beautiful nails. He has been doing my shells for several months now and I am so happy with the results. I'm not a nail person, but I wanted a finished , professional look. One of the things I want are thin not thick nails. He is the only one I have found that can do that. Also it's a pleasure to have a conversation with such a interesting man. Nice shop and good prices.
Quick Facts About Nail Envy
Nail Envy Place, based on the comments provided, has a mixed reputation with both strengths and weaknesses. In order to provide a comprehensive analysis, we will explore the various aspects of the salon, including customer service, the skill of the technicians, and overall client satisfaction.
Starting with the strengths, many customers mentioned the cleanliness and hygiene of the nail salon. They appreciated the cleanliness standards and the overall ambiance of the place. This is an important aspect for any nail salon as customers want to feel comfortable in a clean and well-maintained environment. Additionally, the friendly and nice staff was praised by several customers. They found the employees to be polite and accommodating, which contributes to a positive customer experience.
The skills of specific technicians were also highlighted as a strength. Customers mentioned Tonya and Linda as being skilled and talented at their work, specifically in manicures and pedicures. This demonstrates that Nail Envy Place does have competent and experienced technicians, resulting in satisfactory outcomes for some clients.
Additionally, the pricing at Nail Envy Place was mentioned as a positive aspect. One customer mentioned the good prices, implying that the salon offers affordable services. This is a crucial factor for many individuals when choosing a nail salon, as they want to receive quality services within their budget.
On the other hand, there are several weaknesses that were brought up in the comments. One recurring issue seems to be the lack of customer recognition by the salon staff. Some customers mentioned feeling like they were being treated as new clients, even though they had been visiting the salon for a while. This lack of personalized service can make customers feel unimportant and undervalued.
Another significant weakness is the inconsistency in service quality. While some customers praised the skills of certain technicians, others were disappointed with the outcome of their services. The negative feedback included issues like a rushed service, improper cuticle trimming, and overall sloppy work. This inconsistency in service quality can be detrimental to the reputation of Nail Envy Place, as customers expect consistent and satisfactory results each time they visit.
Furthermore, comments about the refusal to address customer dissatisfaction were mentioned. One customer expressed frustration when the salon refused to remove the nails they were unsatisfied with. This lack of willingness to rectify a mistake or address a customer's concerns can damage the reputation of the salon and result in lost customers.
Another weakness that emerged is the unprofessional behavior of certain technicians. One customer complained about a technician watching the news while working on their nails, which reflects poorly on their professionalism and dedication to their craft.
In conclusion, Nail Envy Place has both strengths and weaknesses. The strengths include a clean and hygienic environment, friendly staff, and skilled technicians who have provided satisfactory results to some customers. On the other hand, weaknesses include inconsistency in service quality, a lack of personalized customer recognition, and unprofessional behavior by certain technicians. It is important for Nail Envy Place to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.
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