Morganton Inn Info
- 1100 Burkemont Ave, Morganton, NC 28655 United States of America
- +1 828-430-8778
- [email protected]
- +1 828-430-8778
- +1 828-430-8778
Best PlaceJuice Reviews
FYI: If you want to pay with a debit/credit card. This location requires a $300 deposit. Which is absolutely ridiculous!! They do not allow pets. Not even registered service animals.
MOST DEFINITELY do not recommend this hotel for anyone!! Checking in the first room had mold on the shower curtain, a horrible smoke smell and there was hair all over the bathroom floor. After complaining we were moved to another room, which had the same smell. The entire weekend the hotel smelled strongly of weed. You are required to put a $200 deposit down and when you check out they check the room before returning the deposit and charged me $60 for two towels that had make up on them. WASHABLE make up that comes off when you’re showering but yet charged $60 for them.
The water pipes in our house bursted and the Surstay was very accommodating about letting locals stay there. The gentleman at the front desk was very helpful and polite. Their washers and dryers work excellently. I have no complaints about staying here and am very appreciative of how well we have been treated during our stay. I would definitely recommend staying here if you are local and need a place to stay while you are getting work done in your house or even just passing through. Thank you to the staff at Surstay for making us feel welcome.
The bathroom OBVIOUSLY had not been cleaned; 1toothpaste in the sink, dirt and hair in tge tub, something dark spilled on the counter, floor was sticky and tv didn't work. Called the desk and nothing was done
Girl checking us in was on the phone and started talking to whoever it was about MY card. That's just asking to have card info stolen. Then tried to say she was talking to her manager. All info was under my name, but when we went to check out I handed the guy at the desk my key and asked to be checked out. He looked PAST me to my husband to ask if he wanted to check us out! It was disgustingly misogynistic considering my husband's name wasn't even on the room. We travel to this area often, but will NEVER stay here again.
Hotel was under new management, you could absolutely see the difference. Clean rooms, friendly staff and a good breakfast for what you pay for. Would book again.
I stayed here for the weekend and this place is terrible, no shower curtains, door wouldn’t close, heat wouldn’t work until we got help, dirty towels and water the staff was terrible and rude they kept telling us to quiet down and not complain about the room when we weren’t doing anything the staff said they didn’t want us there and so much more never stay here they are rude, disrespectful and no help i don’t suggest anyone ever go here ever again
Room was charged to our card 3 hours before we arrived. Upon arrival we were informed of a deposit that would be refunded, however we were charged the deposit as well. Reserved queen beds., Which ended up being doubles. Lighting in the room wasn't the best. Did see 1. Bug in the bathroom. Wouldn't recommend my dog staying here.
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