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Mimi hair braiding

+1 678-309-9333
3791 S Cobb Dr k, Smyrna, GA 30080 United States of America
Open Today: 08:00 AM - 05:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

I needed braids for an upcoming surgery (simply the easiest way to keep my long fine thick hair when I can’t do it myself). I had gone to them with my step daughter years ago and had great results. Today when I ran by Big Lots I decided to just stop and see tomorrow’s availability- she wasn’t able to get me in tomorrow but had time right then. We got it done and it’s JUST what I needed. I pretty much fell asleep on her relaxing. Effie (sp) was great! Thank you ???????? Smyrna location
Ewe was very professional. I love my hair. I get so many compliments. I will be requesting another appointment in the future. Thanks again
I got my hair done about a month and a half ago and between that time I have had to do my whole head over. The day after I got my hair done I went back into the shop because my twist were all different lengths, sizes, and were coming undone. When I voiced my concerns with the stylist I was told that it was the hair that I picked (which they told me to purchase)and my hair was too straight,but my hair is natural and either way that has nothing to do with a twist not properly being twisted. When I redid the twist myself I was able to obtain the length, size, and neatness that I wanted which was unfair to me because I paid for a service that I did not receive and had to use more of my time to complete it myself. I am disappointed because I did not feel as if my time and money was valued. If the style that I requested could not be achieved by the available stylist I would have appreciated it if they would have been honest and not half way did my hair and took my money. The pictures that I posted are from before I redid my hair and what I showed the stylist when I went back the next day.
I have gone here twice, once to get cornrows with individual and the second time to get a touch up. I love the style, and it is neat and secure. It took about 6 hours with one stylist, the first time and 2 1/2 hours for the touch up. The price is reasonable, but sometimes the stylist isn’t always ready when you arrive. Overall clean shop and friendly service.
I called on Saturday April 30th 2022 **Smyrna location** was told there was no availability for the day, ok no problem. I wasn't asked if I would like to book an appt. I called again Monday, May 2nd 2022 before 730am & was told no one was at the shop, So I asked, what time is opening. I was told, that they are closed on Mondays & it's appt only on Mondays. Again, I wasn't asked if I would like to make an appt or offered any type of assistance, On when I could come in for service. Website reads, open on Mondays & doesn't mention anything about an appt. Didn't seem interested in me as a potential customer. No type of customer service or information was provided. **Smyrna**
Eunice did an excellent job braiding my daughters hair this morning. Prices were reasonable and had a great first time experience. We'll definitely be back. Thanks for getting us in same day! ????
I requested bra strap length twist with Marley hair. Because I brought my own hair, I was given a price of $140. I requested to have the back of my hair a longer length and was told that it would be $20. That was no problem. The length of my hair ended up being barely pass my shoulders, definitely not close to my bra strap length. I mentioned how short my hair was and the lady told me it was because my ends were curled. Even with my hair stretched its not bra strap length. Once again, I paid $20 extra dollars for a longer length! Braid work was beautiful, but they cheated me on the length of the hairstyle.
Took my daughter this morning before school. 4 beautiful large cornows and got us out in a timely fashion. So friendly and helpful. Absolutely will be coming back! Edit: unfortunately when i went back different women were there. Different vibes. the stylist had an attitude and gave me an outrageous price for the exact same hairdo. Haven't been back due to her and her unprofessional conduct.

Quick Facts About Mimi hair braiding

Strengths:
1. Positive reviews: Many customers have left positive comments about their experience at Mimi Hair Braiding Place. They appreciated the professionalism, skill, and friendliness of the stylists.
2. Convenient availability: One customer mentioned that she was able to schedule an appointment on short notice and even get her hair braided immediately. This shows that the salon is flexible and accommodating to customers' needs.
3. Reasonable prices: Multiple customers mentioned that the prices at Mimi Hair Braiding Place were reasonable. This is likely a strength, as affordability is important to many customers when choosing a salon.
4. Neat and secure hairstyles: One customer complimented the neatness and security of her cornrows. This suggests that the stylists at Mimi Hair Braiding Place are skilled in creating hairstyles that are not only visually appealing but also durable and long-lasting.
5. Positive first-time experience: A customer mentioned having a great first-time experience, praising the stylist's work and expressing a desire to return. A positive first impression can lead to customer loyalty and repeat business in the future.
Weaknesses:
1. Inconsistent quality: One customer mentioned having to redo their hair after getting it done at Mimi Hair Braiding Place. They were unsatisfied with the different lengths and sizes of their twists, as well as the fact that they were coming undone. This suggests that there may be inconsistencies in the quality of work among the stylists.
2. Lack of communication and customer service: Multiple customers mentioned experiencing issues with communication and customer service at Mimi Hair Braiding Place. One customer felt that their time and money were not valued, as the stylist did not properly achieve the requested style and had to redo it themselves. Another customer mentioned feeling ignored and not offered any assistance when inquiring about availability and appointments. This indicates a lack of attention to customer needs and a potential disregard for good customer service.
3. Unprofessional conduct: One customer mentioned encountering a stylist with an attitude and unprofessional conduct. This kind of behavior can create a negative atmosphere for customers and deter them from returning to the salon.
4. Inaccurate pricing: One customer mentioned being charged extra for a longer length, but the end result did not meet their expectations. This indicates a lack of transparency and accuracy in the pricing system, leading to customer dissatisfaction and feeling cheated.
5. Inconsistent experiences: One customer mentioned having a positive experience initially but encountered different stylists on their subsequent visit, resulting in a negative experience. This suggests that the quality of service may vary depending on the stylist, leading to an inconsistent overall experience for customers.
In conclusion, while Mimi Hair Braiding Place has strengths such as positive reviews, convenient availability, reasonable prices, and the ability to create neat and secure hairstyles, there are also weaknesses to consider, including inconsistent quality, lack of communication and customer service, unprofessional conduct, inaccurate pricing, and inconsistent experiences. It is important for the salon to address these weaknesses and maintain a high standard of service in order to attract and retain customers.


Today

Opening Hours

Monday 08:00 AM - 05:00 PM
Tuesday 08:00 AM - 05:00 PM
Wednesday 08:00 AM - 05:00 PM
Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 05:00 PM
Saturday 08:00 AM - 05:00 PM
Sunday Closed

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