MassageLuXe Spa Info
- 1125 Townpark Ave #1031, Lake Mary, FL 32746 United States of America
- +1 407-688-3444
- [email protected]
- +1 407-688-3444
- +1 407-688-3444
Best PlaceJuice Reviews
From the moment you walk through the front door you are greeted with a smile from a very nice and friendly receptionist/ receptionist's. The energy is good and the place is very clean including the bathrooms. My masseuse Thomas is amazing. He listens and pays close attention to the areas that you say are bothering you. If you would like a deep tissue massage he is your guy. There are other people that give the deep tissue massages as well however I have not had a massage with them. I've been going here for 4 years and the people that I've had were all good.
Edit:
Been going here for years.
Updating to a 3 as the managers are able to clean up after appointments are cancelled without warning. My partner likes her therapist and most the therapists I use are good as well. This is the main reason we still use them. That being said we shouldn't have to escalate to a manager every few months just to have appointments kept. Rant removed.
Me and My Darling Husband Enjoyed being there getting our massage deep tissue massage and Swedish Massage and our 15 min Hydroluxe Machine Massage.. Excellent Customer Service from Ari and Mya 1000% and both were treated with $20 Each tip for Everything..We will definitely be coming back..Thank You ????????..
Massage is Ok but the administration is very bad. For cancelling membership, they make it difficult for the customer. They do not have customer first mindset. Just for cancellation, they expect you to fill a form in office or mail it to them , especially in this internet world today. They really need to improve customer satisfaction. Due to poor administrative staff I would avoid going here.
Una experiencia de lujo en toda la expresión de la palabra Michelle fue quien me dio el masaje y sus manos fueron una bendición para mi estrés salí renovada
They were not very inviting when I first came in and did not seem prepared. I was sent forms to fill out before hand (as I had never been there) and when I arrived I almost refilled them out until the other girl told the first that I did it online. I interrupted their conversation when I arrived. They all were more interested in their conversation than me. So much so that I was asked if I knew where the lounge was so I could head back…mind you I had never been there as stated in the beginning when I checked it. The massage was fine but not really deep tissue. The masseuse was very nice and great as a Swedish style. After the massage which was $65, I was taken to another room for a waterbed thing which was fine (and was told it was complementary). Afterwards they tried to pitch me the $75 membership which I though it was weird since the massage was $65. That is because the bait and switch…if you do not buy their membership after the first massage, the next $120! That massage was not worth $120. Well I asked to tip 20% and did think about it until later when I realized…20% of $65 is not $24. I paid a total of $89. With $24 being the tip of a $120 massage. ????Whatever. Live and learn. I’ll pass on this place in this place in the future!
Great energy in this place! The staff is very knowledgable and accommodating & I love my therapist Sandy.
I started going to this place back in 2017/8. It used to be a good place to go but has gone downhill tremendously since then. All the good masseuses have moved or left the Lake Mary location. I had tried to cancel my subscription account before the pandemic struck but no one was there to answer the phones for weeks. I then had to go to the manager and explain the situation and have since had hours on my account that is getting difficult to use. You used to be able to gift your spouse/SO an hour of your time, that’s been removed. My previous two appointments have either been canceled by the masseuse of botched up by the front desk. Today, I just walked into the place, made an appointment 4 days ago but the front desk apparently didn’t enter it into their system. SO FRUSTRATED dealing with this place. Keep a log of every visit and incident, otherwise you practically get called a liar by the manager if, and when they botch your billing or appointments. The front desk needs better training and constantly changes every other month. My recommendation is to go elsewhere and definitely do not subscribe to the place, it’s a trap and getting your money back is a non-starter.
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
How to go there
Location
Places