Lovely Nails

+1 727-866-9666

3014 54th Ave S, St. Petersburg, FL 33712 United States of America

Open Today: -

Lovely Nails Info

3014 54th Ave S, St. Petersburg, FL 33712 United States of America
+1 727-866-9666
[email protected]

Amenities

Health & safety

Mask required
Staff wear masks
Staff get temperature checks
Staff required to disinfect surfaces between visits

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Gender-neutral restroom
Restroom
Wi-Fi

Planning

Appointment required

Payments

Debit cards
NFC mobile payments
Credit cards

Best PlaceJuice Reviews

Literally looks like a child played on my nails. My $65 full set was done with an extra large paint brush, white gel powder, a buffer, and regular clear polish. When asked to redo, manager & wife refused. When asked to remove the nails, they charged a additional $15. Ladies and gentlemen, run from this place. I don’t normally try new places, this was a last minute spot. I honestly regret it. Terrible customer service. As soon as other customers walk in they focus completely on starting their service. I wouldn’t even recommend this spot got a last-minute spot.

I had my nails done here yesterday. I am from out of town and had been to this salon before and had a positive experience. I knew by the time I made it back to my home state my nail salon would be closed for new years. I had my nails filled and polished a matte black. I told the lady working on me that it was bubbling up. She told me it wouldn’t show once she put the top coat on. When I left they looked like they had veins running through them. When I woke up today and showered this is what they looked like. When the top peeled off they were still wet under them. I didn’t bother calling for them to fix them after reading everyone else’s review of their experience with a complaint so after spending $60 which included a $10 tip I’ve been left in tears. My nails have never been so gross and ugly. I’ve worn solar nails for approximately 25 years and everyone compliments them. Today I was embarrassed for them to even be seen!

Please do not waste your money here. I went here about a week ago and got a full Gel Set and and Gel Pedicure. Within a day, one of the gel polishes peeled off. At first, I didn’t think much of it. I went back very politely and asked them to redo that nail. They did with no issues. At that time, the husband told me this happened to another customer and its due to the new base coat he recently got. He then said he will switch them all to the old base coat so this will not happen again. 2 days later, another nail came off. This time when I went it, I politely asked if they could redo all of the toe nails with the old base coat so this does not happen again. Both of them refused. They said I would have to repay for the pedicure for them to do so and the husband “checked” to make sure my polish would not come off again. I did not respond negatively at all, I tried my best to be polite to these people, I was not asking for a lot. At this time, another customer came in complaining of the same issue and they refused to fix it for her. The wife started to blame the gel peeling on the customers skin and oils, but this was simply an excuse because the husband already admitted that they used a base coat that was no good. The next day, another polish came off, just like a sticker the rest of them. I called and asked if they could please fix it for me. They refused. So now, I have to hurry up and find a new salon to go to and repay for my nails. This is very upsetting, I have been nothing but nice and patient with them. They are rude and try to blame the issue on you! Please do not waste your money here!

The lady who did my pedicure today was terrible. She rush and really did a bad job. After today treatment, I will no longer let them touch my ????

Beautiful job Jessica! Love them so much! Can't wait till next time!

Professional staff, friendly, comfortable, clean, state of the art products! Thumbs way up!????⭐⭐⭐⭐⭐

They did a good job on my color change however, they charge for every little thing. I spent $35 on a gel color change. They charge $6 just to even cut your toe nail down. I didn't even get a pedicure. They're spa pedicure is $35. I should've just got a pedicure if you were going charge me the same. Customer service horrible. Look under for response to my review.

I've been coming to Lovely Nails for over 5 years now and never had a bad experience. The owners are wonderful, the shop is beautiful and clean. They really care about providing the best service! I'm always in a better mood when I leave! Thank you!

I have been coming to them for over ten years and I wouldn't go anywhere else! They always treat me right! Thomas, Nina and their two lovely daughters rock!!

Quick Facts About Lovely Nails

Lovely Nails place, based on the comments, has both strengths and weaknesses. To provide a detailed analysis, I will start with the strengths:

1. Positive Customer Experiences: Some customers have had positive experiences at Lovely Nails, praising the staff and the service they received. These positive experiences indicate that the salon is capable of providing satisfactory services to customers and maintaining long-term relationships.

2. Lovely Nails' Longevity: The fact that some customers have been coming to Lovely Nails for over five years and even over ten years indicates that the salon has been able to establish a loyal customer base. This longevity suggests that Lovely Nails has been consistently providing good service and meeting the expectations of its customers.

3. Clean and Comfortable Environment: Multiple comments mention that Lovely Nails has a clean and comfortable environment. This suggests that the salon prioritizes hygiene and maintains a pleasant atmosphere for customers.

4. State-of-the-Art Products: One comment specifically mentions that Lovely Nails uses state-of-the-art products. Utilizing modern and high-quality products can indicate that the salon values providing the best possible service to its customers.

Now, let's move on to the weaknesses identified in the comments:

1. Inadequate Service and Poor Customer Service: Several comments describe experiences with rude staff members and poor customer service. Complaints include refusal to fix or redo services that were not done properly, blaming customers for issues with the service, and rushing through treatments. These comments suggest a lack of attention to detail, unprofessional behavior, and a disregard for customer satisfaction.

2. Inconsistent Quality: Several comments mention issues with the quality of service. Examples include nails peeling off shortly after a gel manicure, polishes not drying properly, and poor results even after spending a significant amount of money. This suggests that there may be inconsistencies in the skills and techniques of the salon's staff, leading to subpar results for some customers.

3. Additional Charges: One comment mentions that Lovely Nails charges for every little thing, such as cutting toenails, which can make the overall cost of a service rise significantly. This may result in an impression of poor value for money and can be a deterrent for potential customers.

In conclusion, Lovely Nails place has both strengths and weaknesses. While some customers have had positive experiences and appreciate the clean environment, longevity of the salon, and the use of state-of-the-art products, there are clear weaknesses in terms of inadequate service, poor customer service, inconsistent quality, and additional charges. These negative aspects should be addressed by Lovely Nails to improve customer satisfaction and attract more customers.