Lee's Nails Info
Best PlaceJuice Reviews
Very clean facility. Eric is wonderful and very attentive ask for him for sure he was very careful with my momma who has very difficult toe nails, Mishell did a great job on the leg massage I would highly recommend this Spa ... They also offer facials and waxing... One place to get all your Spa needs
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Lee's Nails
Lee's Nails place has received mixed reviews, with both positive and negative comments. In order to analyze the strengths and weaknesses of the business, we can break down the comments and review each aspect individually.
1. Clean facility: One common positive comment mentioned by multiple customers is that Lee's Nails place has a very clean facility. This is a definite strength as cleanliness is important in a nail salon, as it enhances the customer experience and maintains hygiene standards. A clean facility also gives a professional and organized impression to customers.
2. Attentive staff: Another positive comment is about Eric, who is described as wonderful and attentive. This is another strength as attentive staff members can enhance the customer experience and make them feel pampered and well taken care of. However, it is important to note that not all staff members received positive feedback, as one customer mentioned feeling like an inconvenience to the person who did their nails.
3. Spa services: Lee's Nails place offers a variety of spa services, including facials and waxing. This is a strength as it provides customers with a one-stop-shop for all their spa needs. Offering a range of services can help attract a diverse customer base and increase revenue for the business.
4. Color options and design: Customers appreciated the range of color options available and the quality of the nail design. This is a strength as it shows that the salon has a wide variety of options for customers to choose from, allowing them to personalize their nails according to their preferences. Additionally, providing good quality designs shows skill and expertise on the part of the nail technicians.
5. Reasonable prices: Customers mentioned that the prices at Lee's Nails place were reasonable, and some even received discounts for their birthdays. This is a strength as affordability is an important factor for many customers when choosing a nail salon. Offering competitive prices and occasional discounts can attract customers and encourage loyalty.
6. Appointment management: One negative comment was regarding the management of appointments. A customer complained about having to wait for 45 minutes despite having an appointment. This is a weakness as it shows a lack of organization and poor customer service. Taking appointments should mean that customers are prioritized over walk-ins, and if there are staffing issues, it is crucial to communicate this to customers in a transparent manner.
7. Unprofessional behavior: One customer mentioned encountering rude and unprofessional behavior from a staff member named Perry. This is a clear weakness as unprofessional conduct can harm the reputation of the business and might deter customers from returning or recommending the place to others. Staff should always maintain a professional and respectful demeanor, regardless of the situation.
In conclusion, Lee's Nails place has strengths such as a clean facility, attentive staff, a range of spa services, color options, reasonable prices, and good customer service in some cases. However, weaknesses include poor appointment management and encounters with rude and unprofessional behavior. To improve, the salon should prioritize appointment times, ensure consistent customer service, and address any issues of unprofessional behavior among staff members.
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Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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