Le Nails Info
- 4542 Calumet Ave, Hammond, IN 46327 United States of America
- +1 219-937-8989
- [email protected]
- +1 219-937-8989
- +1 219-937-8989
Best PlaceJuice Reviews
All time favorite place to go to. Henry which is the owner, always does an amazing job but you have to make an appointment with him. Joy does a great job too doing pedicures. I love how she can get so creative doing my little niblets(toes). I'm sure everyone else is lovely too just haven't went to them yet.
Amenities
Accessibility
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Wheelchair accessible parking lot
Quick Facts About Le Nails
Strengths of Le Nails Place:
1. Skilled owner: Henry, the owner, is highly praised by multiple customers for his exceptional work. He is known for doing an amazing job and is often recommended by customers. This indicates that Le Nails Place has a skilled and experienced nail artist leading the establishment.
2. Creativity in pedicures: Joy, one of the nail technicians, is commended for her creativity while doing pedicures. Customers appreciate her ability to think outside the box and create unique designs on their toes. This shows that there are nail technicians at Le Nails Place who can offer innovative and personalized services.
3. Friendly staff: Many customers mention that the people working at Le Nails Place are friendly. This creates a welcoming and comfortable atmosphere for customers, making their visit more enjoyable.
4. Calming environment: The shop is described as having a beautiful ambiance, which contributes to a calming and relaxing experience. A soothing environment can enhance customers' enjoyment and make them feel pampered.
5. Repeat customers: Several comments indicate that customers have been coming to Le Nails Place for a significant period of time, ranging from 2 years to multiple visits in the last 2 years. This illustrates that the salon has a loyal customer base, suggesting they consistently provide satisfactory services.
6. Quick service: One customer mentions that the service at Le Nails Place was quick and easy. Efficient service is valued by customers, as it saves them time and allows them to fit nail appointments into their busy schedules.
Weaknesses of Le Nails Place:
1. Inconsistent quality: One customer expresses dissatisfaction with their nails, highlighting issues like messy application, uneven lengths, and nails that were not fully coated. This suggests that there may be inconsistencies in the quality of services provided at Le Nails Place, with some customers experiencing subpar outcomes.
2. Difficulty in fixing issues: Another customer mentions that they went back to get their nails fixed but were still unhappy with the result. This indicates that the salon may struggle with addressing and rectifying customer concerns, potentially leading to continued disappointment for certain individuals.
3. Communication issues: A customer complains about the nail technician not addressing their concerns about crooked nails and the inconvenience of cash-only payment. Communication breakdowns can negatively impact the overall customer experience and create frustration.
4. Lack of attention to detail: The mention of dried acrylic on the skin, nails not being fully coated, and different shapes and lengths of nails suggests a lack of attention to detail during the services. Attention to detail is essential in a nail salon to deliver precise and polished results.
5. Ruined special occasion: A customer expresses disappointment that their birthday nails were ruined due to the quality of the service. Negative experiences like this can significantly impact customers' trust and future patronage.
6. Limited payment options: One customer mentions that they were not informed about the salon only accepting cash, leading to inconvenience for individuals who do not typically carry cash. This lack of payment options can be inconvenient and may discourage potential customers who prefer alternative payment methods.
In conclusion, while Le Nails Place has strengths such as a skilled owner, creative pedicures, friendly staff, a calming environment, and repeat customers, there are also weaknesses in terms of inconsistent quality, difficulty in addressing issues, communication problems, lack of attention to detail, special occasions being ruined, and limited payment options. It is important for the salon to address these weaknesses in order to provide a consistently positive and satisfying experience for all customers.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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