Lancaster Nails & Spa Info
Best PlaceJuice Reviews
It's to much multitasking going on.
I walked in at 3pm for a pedi and full set.
For the pricing I'd like more attention paid to me during service which I expressed. The guy who did my nails did not spealize in long so my nails are wide and fat ????. The pedicure was nice once she was able to focus on it. First and last time here
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Lancaster Nails & Spa
Lancaster Nails & Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that the waxing services at Lancaster Nails & Spa are fast, friendly, and done well. This indicates that the staff is skilled and efficient in providing this particular service. Another customer mentioned that the pedicure they received was great, with the technician taking their time and providing a relaxing massage. Additionally, the cleanliness and spaciousness of the salon were appreciated by another customer.
The salon's long-standing reputation is also noted by a loyal customer who has been getting pedicures at Lancaster Nails & Spa for over 10 years. This shows that the salon has successfully built a base of satisfied and loyal customers over the years.
However, there are also several weaknesses that are highlighted in the comments. One common issue mentioned is the lack of attention and focus while providing services. Multiple customers mentioned that technicians were multitasking or not giving their full attention to the customers. This can be seen as a weakness as it diminishes the quality of the service and leaves customers feeling neglected and dissatisfied.
Another weakness mentioned is the inconsistency in the quality of service provided by different technicians. One customer mentioned that the person who did their nails did not specialize in long nails, resulting in wide and fat nails. This indicates a lack of specialization and training among the staff, leading to subpar results for certain customers.
Furthermore, there are mentioned instances of overcharging and rushed service. One customer referenced a different nail salon with a horrible job and overcharging, which made them cry. This implies that Lancaster Nails & Spa may be failing to provide competitive pricing and quality in comparison to other nearby nail salons. Another customer mentioned a rushed pedicure, with no greeting or goodbye, leaving them dissatisfied with the overall service experience.
A significant issue mentioned by one customer is the fact that they developed fungus on two of their nails after getting a service at Lancaster Nails & Spa. This is a major concern as it raises questions about the salon's cleanliness and hygiene practices. This negative experience and potential health risk are likely to deter new customers from choosing this establishment.
In summary, Lancaster Nails & Spa has strengths such as fast and friendly waxing services, a loyal customer base, and a clean and spacious environment. However, the salon also has weaknesses, including lack of attention and focus during services, inconsistent quality among technicians, overcharging and rushed service, and potential hygiene concerns resulting in nail fungus. Addressing these weaknesses and improving the overall customer experience would be essential for the continued success and reputation of Lancaster Nails & Spa.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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