Lacquer Me Up Nail Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
Do NOT go to this place. Please!! I was just there. The receptionist was rushing the technicians. They cut my foot while rushing on my pedicure. One of my dip nails (which THEY recommended) just broke on day two. My toe nail “gel pedicure” is already chipping on day two. These people just care about making money. I work so hard to make my money all so I would end up wasting it on a bad pedicure and dipped nails. I’m so unhappy I’m crying.! Do Not come to this place.
Lacquer Me Up has the best nail techs in Las Vegas. I've had services done with many of the employees there and I had a wonderful experience with them all. The environment is always peaceful, hygienic, and professional.
Always amazing. I’ve been coming for a few years and they never fail. They listen to your requests and they have great tips too if you need help choosing your next design or color scheme.
Fist time & I have to say it's a great place! I haven't done my nails for over a year because I couldn't find a good place and finally found nail shop that the nail techs are very professional, nice and clean. The prices are good.
Brought my daughter to get her nails done and they look great.
I have gone to LMU for about 2 years now! I have always got my nails done by the owner, Debbie. She has always done a wonderful job and is always enthusiastic to try all of the new designs I bring into her and is very intricate with all the details. She always goes the extra mile to make sure I am happy with my nail design. It truly is an amazing experience every time I go. If you are looking for great customer service and results definitely try LMU!
The Delux Pedi was Phenomenal as always!! ????????????Thanks Lynn! 100/100 You will not be disappointed! $50 service & I tipped $25 they always take care of me here. ????
I get the dipped manicure and Julie always does the best job! Also Tao is my favorite for pedicures, she gives the best massage!!! Always top notch service here, you won't be disappointed!
I’ve been coming here for a couple years now and never had a problem like this. Today was by far the worst experience I’ve ever had. I walk in and immediately I feel super rushed as usual by my nail tech Lee. I sit down to get my feet done and no complaints there, Tao is always great. After being sat and ready to begin I’m STILL being rushed. During my nail set there was confusion about length. Tips were put on all my nails but I never usually get tips unless needed since I use My real nail and my nail tech knows that. I explained this to her but there was Confusion and so I just let it go and kept the tips. After this happens the vibes were really weird and my nail tech seemed upset and was speeding through my set and being super aggressive and even cut me. This made me feel very uneasy and uncomfortable. A few moments later the owner comes to me and says
“Hey, can I speak with you. My nail techs have been telling me that your always being way too picky with your nails and they don’t appreciate it. Also, they say you take a long time to pick a nail color which is wasting our time. Also, a few of my nail techs are saying they don’t want to service you again because of this.” I replied with saying: I had no idea your techs felt this way. I never come off rude and if being picky is me telling them how I want my nails i wouldn’t know how else to explain that especially with the language barrier. I feel like I have a right to say how I want my nails since I’m paying for them as well. When it comes to picking a color, I’m always ready before the tech is done taking my old set off. So all of this was very confusing to me and unsettling and I felt very unwanted. After today, I won’t ever be coming back here. If you want to feel pampered, welcomed, and heard don’t come here. After you come often and become a regular they start to treat you like your not a customer but as if they’re doing you favor for free. I truly love their work here but I would rather have better customer service because this was just ridiculous.
Quick Facts About Lacquer Me Up Nail Bar
Strengths:
1. Skilled nail technicians: Many customers appreciate the expertise and professionalism of the nail technicians at Lacquer Me Up Nail Bar. They mention that the employees are knowledgeable, nice, and clean, providing a positive experience.
2. Wide range of services: Customers mention that Lacquer Me Up Nail Bar offers a variety of services, including dip manicures, gel pedicures, and deluxe pedicures. This allows customers to choose the service that best suits their needs.
3. Excellent customer service: Some customers mention that they have received exceptional customer service at Lacquer Me Up Nail Bar. They feel pampered, welcomed, and listened to, which enhances their overall experience.
4. Attention to detail: Several customers mention that the nail technicians pay attention to detail, ensuring that their nails are meticulously done and that their nail designs are intricate. This attention to detail adds to the quality of the service provided.
5. Hygienic environment: Customers praise the cleanliness of Lacquer Me Up Nail Bar. They feel that the salon maintains high hygiene standards, which is crucial in a nail salon setting.
Weaknesses:
1. Rushed service: One customer complains that the receptionist and nail technicians rushed their services. This resulted in a rushed pedicure and a broken nail soon after. This suggests a potential issue with time management and prioritizing customer satisfaction.
2. Inconsistent quality: A customer mentions that their experience at Lacquer Me Up Nail Bar was the worst they have had, despite being a regular customer. They felt rushed, experienced confusion during the service, and even got cut. This points to a potential issue with maintaining consistent quality across different visits.
3. Communication issues: The same customer mentioned above highlights a communication issue with their nail technician. There was confusion about their preferences, which led to misunderstandings and dissatisfaction. This brings attention to the importance of clear communication between staff and customers.
4. Treatment of regular customers: The aforementioned customer also expresses disappointment with how they were treated as a regular customer. They felt unwanted and unappreciated, which suggests a potential issue with customer loyalty and building long-term relationships.
5. Negative atmosphere: The negative vibes experienced by the same customer indicate a potential issue with the overall atmosphere of Lacquer Me Up Nail Bar. Maintaining a positive and welcoming environment is crucial for customer satisfaction.
In conclusion, Lacquer Me Up Nail Bar has strengths in terms of skilled technicians, a wide range of services, excellent customer service, attention to detail, and a hygienic environment. However, there are weaknesses such as rushed service, inconsistent quality, communication issues, treatment of regular customers, and a negative atmosphere. Addressing these weaknesses and improving upon them can help Lacquer Me Up Nail Bar provide an even better experience for their customers.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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