K Nails & Spa Info
- 3450 Seminole Trail #106, Charlottesville, VA 22911 United States of America
- +1 434-971-5800
- [email protected]
- +1 434-971-5800
- +1 434-971-5800
Best PlaceJuice Reviews
I really enjoyed my visit today! I got dip on my nails and a pedicure. My husband just got a pedicure. Vincent and Tina did a great job with out pedicures and Tom did a great job with my nails! I also loved how they had plenty of matching colors for dip and regular polish! I will definitely be back again!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About K Nails & Spa
Strengths:
1. Skillful and attentive staff: The majority of the comments highlight the skill and professionalism of the staff at K Nails & Spa. Customers specifically mention Vincent, Tina, Tom, Daisy, and Eve as being exceptional in their work. This indicates that the salon has employed experienced and talented technicians who are capable of delivering high-quality nail and eyebrow services.
2. Wide variety of colors and options: Customers appreciate the extensive range of colors available for both dip and regular polish. This suggests that K Nails & Spa takes the time to curate a diverse selection of products, catering to the preferences of their clients. Offering a wide variety of choices can enhance customer satisfaction and ensure that everyone can find their desired style.
3. Excellent customer service: Multiple reviews express gratitude for the friendly and helpful nature of the staff. The comments highlight interactions with Tina, who is particularly praised for her attentiveness and commitment to customer satisfaction. This suggests that K Nails & Spa excels at providing exceptional customer service, creating a welcoming and pleasant atmosphere for their clients.
4. Relaxing environment: The salon is described as having a nice atmosphere, and customers mention feeling relaxed during their visits. A relaxing environment can significantly enhance the overall experience and make customers feel more comfortable. This indicates that K Nails & Spa has created a soothing ambience that contributes to a positive customer experience.
Weaknesses:
1. Lack of professionalism and distractions: One negative comment highlights a technician who seemed distracted and unprofessional, watching a football game and using a cell phone while providing the service. This criticism suggests that there may be inconsistencies in the level of professionalism among the staff, which can negatively impact the overall customer experience and the salon's reputation.
2. Concerns about licensing: A customer expressed doubts regarding the technician's license, as they couldn't find any licenses displayed. Although they acknowledged that the owners, Tina and Vinnie, are likely licensed, they questioned the qualifications of the other workers. This raises concerns about the salon's regulatory compliance and adherence to industry standards. Lack of proper licensing can undermine customer trust and confidence in the establishment.
3. Nonchalant and rushed service: One negative review details an overall experience where the customer felt ignored, rushed, and disappointed by the service received. The technician's lack of attention to crucial details, such as the water temperature and the light for drying, reflects poorly on the salon's commitment to providing a satisfactory experience. Inconsistent service quality can leave customers feeling dissatisfied and less likely to return.
In conclusion, K Nails & Spa appears to have several strengths that contribute to a positive overall customer experience. The salon is praised for its skilled and attentive technicians, wide range of color options, excellent customer service, and relaxing atmosphere. However, it is important for the salon to address the weaknesses mentioned, such as inconsistent professionalism and rushed service, as well as ensuring that all technicians are properly licensed and adhere to industry standards. By improving these areas, K Nails & Spa can maintain and enhance their reputation as a reputable and customer-focused establishment.
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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