TAQUERIA VIVA VILLA MARKET - Fontana, CA Info
Amenities
Service options
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Outdoor seating
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Curbside pickup
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Delivery
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Takeout
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Dine-in
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Coffee
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Comfort food
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Healthy options
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Kids' menu
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Late-night food
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Quick bite
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Small plates
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
Atmosphere
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Casual
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Cozy
Crowd
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Groups
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Tourists
Payments
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NFC mobile payments
Quick Facts About TAQUERIA VIVA VILLA MARKET - Fontana, CA
Strengths:
1. Authentic Mexican food: Many commenters praise Taqueria Viva Villa Market for serving authentic Mexican food. This is a strength because it attracts customers who are looking for an authentic dining experience and sets the restaurant apart from others that may serve more Americanized versions of Mexican cuisine.
2. Positive customer reviews: Several comments mention that the restaurant has high reviews, indicating that it has a good reputation among customers. Positive reviews are important for attracting new customers and building customer loyalty.
3. Variety of menu options: Commenters mention a variety of menu items such as churritos, street tacos, tamales, and quesadillas. This variety allows customers to choose from different options and try new dishes. It also caters to different preferences and dietary restrictions.
4. Homemade tortillas: One commenter specifically mentions that the tortillas at Taqueria Viva Villa Market are homemade. This can be seen as a strength because it adds a homemade and authentic touch to the meals, enhancing the overall dining experience.
5. Outdoor and indoor seating: One commenter notes that the restaurant has both outdoor and indoor seating options. This is a strength because it provides flexibility for customers who prefer to dine outside or inside depending on their preference and the weather.
Weaknesses:
1. Inconsistent customer service: Some commenters mention negative experiences with customer service. One commenter was left on hold for a long time, while another mentions a rude interaction with a staff member. Inconsistent customer service can negatively impact the overall dining experience and deter customers from returning.
2. Forgotten orders: One commenter mentions that their order was missing a part of the meal. This indicates a lack of attention to detail and quality control. Forgetting orders can lead to customer dissatisfaction and the loss of potential repeat business.
3. Limited parking: One commenter mentions that parking can be limited at the restaurant. This can be seen as a weakness because it may discourage potential customers from visiting, especially during busy times. Limited parking can also create inconvenience for customers who have to spend time finding parking or parking far away from the restaurant.
4. Declining service quality: One commenter mentions that the service quality has been declining. This indicates a potential issue with consistency and staff training. Consistency in service is crucial for maintaining customer satisfaction and loyalty.
5. Lack of resolution for mistakes: One commenter mentions that when an error was made with their order, the staff did not offer a satisfactory resolution. This lack of willingness to go the extra mile to make things right can lead to customer dissatisfaction and a negative perception of the restaurant.
Overall, Taqueria Viva Villa Market has strengths in terms of its authentic Mexican food, positive customer reviews, variety of menu options, homemade tortillas, and seating options. However, it also has weaknesses related to inconsistent customer service, forgotten orders, limited parking, declining service quality, and a lack of resolution for mistakes.
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Today
Opening Hours
| Monday | 07:30 AM - 12:00 AM |
|---|---|
| Tuesday | 07:30 AM - 12:00 AM |
| Wednesday | 07:30 AM - 12:00 AM |
| Thursday | 07:30 AM - 12:00 AM |
| Friday | 07:30 AM - 12:00 AM |
| Saturday | 07:30 AM - 12:00 AM |
| Sunday | 07:30 AM - 12:00 AM |
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