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Italian Garden

(704) 434-9290
105 N Main St Shelby, NC 28152
Open Today: 11:00 AM - 09:00 PM

Amenities

Highlights
  • Great dessert
  • Great tea selection
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
  • Wheelchair accessible seating
Popular for
  • Solo dining
  • Dinner
  • Lunch
Atmosphere
  • Casual
  • Cozy
Crowd
  • Tourists
  • Groups
  • College students
Health & safety
  • Staff required to disinfect surfaces between visits
Dining options
  • Dessert
Planning
  • Accepts reservations
Service options
  • Takeout
  • Dine-in
  • Delivery
Offerings
  • Vegetarian options
  • Quick bite
  • Coffee
  • Comfort food
  • Small plates
  • Kids' menu
Amenities
  • Good for kids
  • High chairs

Best PlaceJuice Reviews

Under new management!! Food is delicious and staff are friendly. Service is fast. Love it! It's like a whole new restaurant! Definitely recommend!
Best Italian restaurant I have ever went to in my life, the taste of the dishes and flavour is just different from any other restaurants. Always fresh especially the waiters and manager are so friendly and give you a good time. Thank you so much for having a restaurant like that????????????????
Was in the area so I stopped in. Carry out only right now. Never ate here so took a minute to decide what to get everyone. I ordered the Gyro sandwich, a chicken Philly on pita, a super sub and an order of chicken strips. It's a 20 minute ride to the house and everything was still hot. Awesome steak fries. Everything I tried was delicious. Will definitely be back if in the area again.
Just picked up my order. Lettuce was brown. No dressing on subs, dry as a bone!!! Five fries in each basket. No strips of bacon for super sub so the cook put bacon bits on it, really!!! Cook did a horrible job. Terrible experience.
Best restaurant in town. Amazing food, amazing service. Definitely recommend to anyone looking to eat some delicious food.
Didn't have food that we ordered and wasn't told till we pulled in parking lot, then told we had to pay extra for something we don't want but that was similar. Once we arrived food still wasn't ready although we chose a cold sub option. Waited for 15 minutes once there and manager came in and disrespected counter staff, although kitchen was the problem. Manager never spoke to the several customers that were unhappy at the counter and left a kind young gal to deal with his shortcomings. Disgusted by the entire experience and how ownership did nothing to support his staff and just let these young kids to respond to his lacking. Food was only 'okay' but I will never support a owner who can't take the heat and leaves it to kids at the front that are learning the service industry!
Pretty good food and good prices. I have gotten the pizza, salad, and a couple different subs. Would definitely come back again when I'm working in the area.
This restaurant became definitely my favorite Italian restaurant. The food is amazing and clean, the restaurant has such an awesome atmosphere, the service is great very friendly people. And I love the idea to mix the wonderful flavors of the Middle East with the Italian goodnesses.

Quick Facts About Italian Garden

Italian Garden has received a range of comments regarding its strengths and weaknesses. Overall, the strengths of the restaurant can be summarized as delicious food, friendly staff, fast service, and a good atmosphere. However, there are also weaknesses mentioned such as inconsistent food quality, poor management, and issues with communication and customer service.
One of the main strengths of Italian Garden mentioned in the comments is the delicious food. Multiple customers have praised the taste and flavor of the dishes, stating that it sets the restaurant apart from other Italian restaurants. The combination of Middle Eastern flavors with Italian cuisine is also mentioned as a unique and enjoyable aspect of the restaurant. The freshness of the food is also commended by one customer.
Another strength mentioned is the friendly staff and good service. Customers appreciate the warm and welcoming attitude of the waiters and manager. The staff is described as friendly, giving customers a good time, and providing amazing service. The fast service is also highlighted by one customer who mentions that their order was still hot when they arrived home, despite a 20-minute ride.
The atmosphere of the restaurant is also mentioned as a positive aspect. One customer describes it as having an awesome atmosphere, which adds to the overall dining experience. This indicates that the ambiance of Italian Garden is appealing and contributes to the enjoyment of the meal.
On the other hand, there are several weaknesses pointed out by customers. One customer complains about the quality of the food they received. They mention that the lettuce was brown, there was no dressing on the subs, the chicken strips were dry, and the super sub was not made properly. This suggests inconsistency in food quality and poor attention to detail in the cooking process.
Another weakness mentioned by a customer is the poor management and communication within the restaurant. They recount an experience where they were not informed that the food they ordered was unavailable until they arrived at the restaurant. Additionally, they were told they had to pay extra for a replacement item. The customer also describes a situation where the manager disrespected the staff and did not address the concerns of unhappy customers. The lack of support from the owner and the reliance on inexperienced staff to handle customer complaints are seen as major issues.
In conclusion, Italian Garden has strengths such as delicious food, friendly staff, fast service, and a good atmosphere. However, there are also weaknesses including inconsistent food quality, poor management, and issues with communication and customer service. These factors should be taken into consideration when evaluating the restaurant.


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Today

Opening Hours

Monday 11:00 AM - 09:00 PM
Thursday 11:00 AM - 09:00 PM
Friday 11:00 AM - 09:00 PM
Sunday 11:00 AM - 09:00 PM
Wednesday 11:00 AM - 09:00 PM
Tuesday 11:00 AM - 09:00 PM
Saturday 11:00 AM - 09:00 PM

How to go there

Location