Headliners Barbershop Lounge - Professional Fade & Kids Haircuts Barber Shop in Stillwater OK Info
Amenities
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Restroom
Best PlaceJuice Reviews
Great atmosphere. Great staff. Best cuts... Just walk in.
We usually love this place, but they cancelled our kids appointment and rescheduled then they didn't show up to the reschedule and left me and my kids waiting for 45 mins before we just left. I don't know whats going on right now with them but I left work early for their reschedule only o waste an hour of my time
*A review involving the owner insulting me*
I went here to get a haircut and didn’t even get the barber that told me to come see him. The music was very load and vulgar; in addition with some of the visiting patrons, it made it very uncomfortable. I’m not surprised at all that there was a shooting there.
Here is the owners response:
I am surprised you left a comment but very glad you did... when you came in I felt you had a chip on your shoulder already. You have to understand one thing... we aren't there to entertain you, nor give you what stereo types one can render. We are barbers. We do only one thing correct. That's give great haircuts. I noticed you when you came in... I think you were only expecting to see what you believe you saw... a black guy, some white girls. Cutting hair. You will probably never change my mind on what I noticed watching you... and we don't cater to those types of people.... we have coaches, police officers and community people. All colors... but we don't have anyone like you... not pointing out anything... just stating facts. Oh and our play list is old-school from the seventies. We do that on purpose. And we do play it loud so our place has a heartbeat... most of the music are black artist. We don't play country often. But if you ask we can play anything you like!!!!
Not only has it been over a year since I was in there, I highly doubt anyone remembered me. The comments the owner made suggesting he knows who I am, what my expectations were and actually mentioned race. What an experience with this awful person.
Rico's done it again! Best barber we know. Great staff too. Love the new place man. Congrats and keep up the hustle!
My husband has had no other choice but to use this barbershop for years because it is the main barbershop in Stillwater Oklahoma. Every time he goes and request a certain haircut it doesn’t happen with excuses galore on why it can’t be done. The last time he went he requested a trim when he scheduled his appt online. Which should have been like $7 to $15. He went in and they shaved him bald beard and all and charged him $45 for a full haircut after it wasn’t what wanted.I’m so tired of watching him come back from the barbershop every single time $45-$70 lighter and a haircut he doesn’t like. I do not recommend this shop to anyone who would like a haircut and Only would tell you to use it out of pure desperation
Jackie feathered my hair today. She did a great job. Would recommend her service.
Thank you
Great place to get a diversity of hair care. Owner is very approachable and professional when you do have a problem .
I did not have a good expierence here with the 2 girls. The men seem great, the girls are a no go. They messed up my 5 year olds haircut several times in a row , rushed through it & they combed it down to where they didn’t have to finish cutting it. Not coming back here for my son. Not what I was expecting when they post all of their cuts, they do good on. But not the bad ones.
Quick Facts About Headliners Barbershop Lounge - Professional Fade & Kids Haircuts Barber Shop in Stillwater OK
Headliners Barbershop Lounge in Stillwater, OK has a mix of positive and negative comments from customers, which highlight both the strengths and weaknesses of the place.
One of the strengths mentioned is the great atmosphere of the barbershop. Customers appreciate the overall ambiance and feel comfortable in the space. The staff is also praised for their professionalism and skills, with one commenter noting that the barbers give the best cuts. The convenience of walk-ins is also mentioned, indicating that customers can easily get a haircut without having to make an appointment.
However, there are also several weaknesses pointed out by customers. One recurring issue is scheduling and appointment management. One customer had their child's appointment cancelled and rescheduled, only to have the barbershop not show up for the rescheduled time, resulting in a waste of time and inconvenience. Another comment mentions that the customer didn't even get the requested barber and had a negative experience overall, with loud and vulgar music and uncomfortable surroundings. This customer even mentions a shooting incident, which is a serious concern for safety at the barbershop.
The owner's response to a negative review is also seen as a weakness. The owner's reply seems defensive and insulting, making assumptions about the reviewer and mentioning race, which is inappropriate and unprofessional. This response creates a negative image of the owner and may deter potential customers.
Other weaknesses mentioned include inconsistent haircuts and unsatisfactory experiences with certain barbers, particularly female barbers. One customer shares their dissatisfaction with their 5-year-old son's haircut, stating that it was messed up multiple times, rushed, and incomplete.
Despite the weaknesses mentioned, there are positive reviews as well, highlighting the skills of certain barbers and recommending their services. Customers appreciate the diversity of hair care options available at the barbershop and find the owner approachable when addressing issues.
In conclusion, the strengths of Headliners Barbershop Lounge in Stillwater, OK include the great atmosphere, professional staff, and convenient walk-in option. However, weaknesses such as scheduling issues, unsatisfactory experiences with certain barbers, and inappropriate owner responses to negative reviews are areas that need improvement.
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