Fatou's African Hair Braiding Info
- 86 Academy St, Poughkeepsie, NY 12601 United States of America
- +1 845-473-2708
- [email protected]
- +1 845-473-2708
- +1 845-473-2708
Best PlaceJuice Reviews
The staff are friendly, kind and reliable. Making an appointment is a smooth process. The atmosphere is warm and inviting. The place itself is always clean and comfortable. I am happy to be a customer here. My hairstyles ALWAYS come out amazing by Pauline!????
Amenities
Health & safety
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Appointment required
Accessibility
Planning
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Appointments recommended
Payments
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Cash-only
Quick Facts About Fatou's African Hair Braiding
Fatou's African Hair Braiding has several strengths according to the comments provided. First, the staff is consistently described as friendly, kind, and reliable. This indicates that customers feel welcomed and valued when they visit the salon. Additionally, making an appointment is mentioned as a smooth process, suggesting that the salon is well-organized and efficient in managing bookings. The atmosphere is praised as warm and inviting, which contributes to a comfortable and enjoyable experience for customers. The cleanliness of the place is also highlighted, indicating that the salon maintains high hygiene standards.
Furthermore, Pauline, one of the hairstylists at Fatou's African Hair Braiding, receives exceptional praise for her hairstyling skills. Numerous comments express satisfaction and describe the hairstyles as amazing. This suggests that the stylists at Fatou's African Hair Braiding are highly skilled and capable of delivering impressive results.
Another positive aspect mentioned is the professionalism demonstrated by Fatou, the owner of the salon. She is described as always being on time and offering quality customer service. This indicates that the salon values punctuality and professionalism, creating a positive impression on customers. Additionally, COVID-19 safety guidelines are followed, including wearing masks, regularly sanitizing stations, and maintaining social distancing. This emphasis on safety enhances customer confidence and trust in the salon's commitment to health precautions.
The prompt also mentions that Fatou's African Hair Braiding is open on Sundays. This can be seen as a strength for those who are not able to visit the salon during weekdays and provides convenience for customers with busy schedules.
Moving on to the weaknesses of Fatou's African Hair Braiding, there are a few areas that need improvement according to the comments provided. One customer mentioned waiting for 35 minutes before their turn, indicating that wait times can be a concern at the salon. This suggests that the salon may struggle with managing appointments and ensuring timely service. It is also mentioned that there is only one hairstylist available on Sundays, which may contribute to longer waiting times and potentially affect the salon's ability to accommodate all customers effectively.
Some negative experiences are also expressed in the comments. One customer had a negative experience with their crochet hairdo, describing it as a bad weave. They were charged a substantial amount of money and felt unsatisfied with the result. This indicates that the quality of service may vary or that there may be inconsistencies in the hairstylists' skills. Additionally, there was a miscommunication regarding the correct hair to buy, resulting in wasted time and money for the customer.
Another weakness highlighted is the suggestion from one customer to see a senior stylist, implying that the original stylist may not have met their expectations or provided satisfactory results. This suggests that there may be a discrepancy in the skill levels among the stylists at the salon.
Overall, while Fatou's African Hair Braiding has several strengths, including friendly staff, a clean environment, and talented hairstylists, it is important for them to address the weaknesses mentioned. This includes improving appointment management, minimizing wait times, ensuring consistent quality of work across all stylists, and effective communication with customers regarding the recommended hair types. By addressing these areas, the salon can further enhance customer satisfaction and reputation within the community.
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Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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