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Fafa African Hair Braiding and Weave

+1 678-308-9673
Inside Salon Look Suites, 4454 S Cobb Dr SE, Smyrna, GA 30080 United States of America
Open Today: 07:00 AM - 07:00 PM

Fafa African Hair Braiding and Weave Info

Best PlaceJuice Reviews

I called Fafa this afternoon, told her I wanted to take knotless medium braids down and asked her how much it was. She told me 50-60. I said cool. I went in, waited about 30 mins and then she started taking my hair down. I even offered to help her because I had free hands. So she gave me a comb and I helped. She did most of the taking down but I did quite a bit as well. Anyway, we get done, she picks up a comb and then she detangles the hair, which I also assist with, finger detangling while she combed. Anyway we get done and I’m thinking she’s going to charge the lower end of the range she gave because I helped, but still even if she charged 60 that was what she said on the phone. So I ask her how much, so I know the exact number between 50 and 60. She says $80. I’m like sorry that’s not right. I called you before I came. You told me 50-60. She then proceeds to tell me she detangled my hair and that’s $20 and that because my natural hair is long, and it took her more time than it would if it were short, that’s why it was $60 and not $50. I told her this is completely wrong. That why would she detangle my hair WITHOUT telling me there’s an additional fee. That I would have declined her detangling because I’m not paying anyone $20 to detangle my hair. She started saying “oh my God”, quietly but loudly enough for me to hear. I told her she wouldn’t like it if she went anywhere and they told her one price but then added services without telling them. She just kept mute with the occasional “oh my god”. I told her I’ll pay 70, she said no 80. I didn’t have time to sit and argue with someone who’s clearly trying to take advantage of people. I paid 80 and left. I was so mad. Now I’m seeing similar reviews!! Don’t go here. She would rather take advantage of you than gain you as a recurring customer. I will never go here again!! Ever! Don’t go here. She tells you one price to get you in the door and then gives you something different after. A hot mess.
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Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Cash-only

Quick Facts About Fafa African Hair Braiding and Weave

Fafa African Hair Braiding and Weave place has several strengths and weaknesses based on the comments provided.
One strength mentioned is the owner's willingness to work with customers and make changes to appointments. This shows good customer service and a desire to accommodate customers' needs. Another strength is the speed and efficiency of the service. Some customers mentioned that the braiding was done quickly and the overall process was fast. This may be appealing to customers who are looking for a quick and convenient experience.
However, there are several weaknesses that were also highlighted in the comments. One major weakness is the issue of inconsistent pricing. Multiple customers mentioned that the owner quoted one price over the phone but then charged a higher price once the service was completed. This is a clear example of poor communication and misleading pricing, which may lead to mistrust and dissatisfaction among customers. Another weakness is the quality of the hairstyles. Several customers mentioned that the braids were sloppy, inconsistent, or not done in the requested style. This indicates a lack of skill or attention to detail on the part of the stylists.
Another weakness is the use of excessive gel and burning of the hair. Some customers mentioned that their hair was filled with gel without their consent and that the stylist burned their hair during the process. This demonstrates a lack of professionalism and care for the customers' natural hair health.
Additionally, there were complaints about the owner's personal behavior and business practices. Some customers mentioned that the owner was untruthful about pricing or made promises that were not fulfilled. There were also accusations of theft and unprofessionalism. These comments suggest a lack of integrity and ethical conduct within the business.
In conclusion, Fafa African Hair Braiding and Weave place has strengths in terms of accommodating customer requests and providing quick service. However, there are several weaknesses, including inconsistent pricing, poor quality of hairstyles, unprofessional behavior, and accusations of theft. These weaknesses indicate a potential lack of skill, professionalism, and trustworthiness within the business. Customers may want to consider these factors before choosing this salon for their hair braiding and weaving needs.


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Today

Opening Hours

Monday 07:00 AM - 07:00 PM
Tuesday 07:00 AM - 07:00 PM
Wednesday 07:00 AM - 07:00 PM
Thursday 07:00 AM - 07:00 PM
Friday 07:00 AM - 07:00 PM
Saturday 07:00 AM - 07:00 PM
Sunday 07:00 AM - 07:00 PM

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