Diva Nails & Spa Info
Best PlaceJuice Reviews
Everything from the first phone call the the end was amazing! They called the night before to remind me of my appointment. ( I love these because I’m forgetful, even when I have its on my calendar). My tech was Michael and he was amazing. Helped me decide, I’m horrible at choosing. I didn’t feel rushed. He even added a little sparkle to my nail. They are so cute! Best experience I’ve had at a nail salon. I highly recommend!! This will be my new nail salon!! Love love love!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Diva Nails & Spa
at shaping them. Overall, great experience!
Strengths:
1. Excellent customer service: The commenters consistently mention the friendly and welcoming atmosphere of Diva Nails & Spa. From the first phone call to the end of the appointment, customers feel valued and appreciated. The staff is described as friendly, accommodating, and personable, making the experience enjoyable.
2. Skilled technicians: The comments highlight the expertise and talent of the nail technicians at Diva Nails & Spa. Customers appreciate their ability to provide suggestions and advice when it comes to choosing nail designs or colors. The technicians are described as meticulous and detail-oriented, ensuring flawless results. Consistency across different technicians is emphasized, indicating a high level of training and professionalism.
3. Attention to detail: The addition of the little sparkle to one customer's nail and the ability to give customers exactly what they ask for demonstrate Diva Nails & Spa's attention to detail. The technicians pay close attention to customer preferences, ensuring they leave satisfied. This attention to detail enhances the overall customer experience.
4. Friendly atmosphere for seniors: Diva Nails & Spa is known for treating senior customers exceptionally well. They not only remember preferences but also go the extra mile to make them feel comfortable and valued. This personalized approach builds customer loyalty and creates a positive reputation for the salon.
5. Consistency in results: Customers mention that their nails always turn out exactly the way they want. This consistency in delivering the desired outcomes builds trust and loyalty among customers. Knowing that they can rely on Diva Nails & Spa to consistently meet their expectations contributes to their satisfaction.
Weaknesses:
1. Limited availability: None of the comments mention any negative aspects or weaknesses of Diva Nails & Spa. However, based on the comments provided, one potential weakness could be limited appointment availability due to the popularity of the salon. This could result in longer wait times or difficulty securing an appointment, especially during peak periods.
2. Lack of diversity in nail technicians: While there is no explicit mention of this in the comments, a potential weakness could be the lack of diversity in the nail technicians at Diva Nails & Spa. Diversity in terms of race, ethnicity, and gender can contribute to a more inclusive and welcoming environment.
In conclusion, Diva Nails & Spa has several strengths that contribute to its positive reputation. The exceptional customer service, skilled technicians, attention to detail, friendly atmosphere for seniors, and consistency in results all contribute to a highly satisfying experience for customers. While there may be potential weaknesses such as limited availability and lack of diversity, these weaknesses are not explicitly mentioned in the comments and may not significantly impact the overall customer experience.
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Today
Opening Hours
| Monday | 12:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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