Central Nails & Spa Info
Best PlaceJuice Reviews
My wife happened to stop here Friday and she loved the service. Unfortunately for her last nail salon was still changing covid prices. Now she has a new nail salon to go to and only minutes from our home. Compared to a 30 minute drive to Pennsauken NJ. Cheaper prices and do good nail ???? service.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Credit cards
Quick Facts About Central Nails & Spa
Central Nails & Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses of the place. In this analysis, we will evaluate these strengths and weaknesses in detail.
One of the strengths mentioned by a customer is the convenient location. They mentioned that the salon is only minutes away from their home, which saves them time compared to their previous salon located in Pennsauken, NJ. This indicates that Central Nails & Spa is strategically located, making it easily accessible for customers in the area.
Another strength highlighted is the pricing. One customer mentioned that the prices at Central Nails & Spa are cheaper compared to their previous salon, which had recently increased prices due to the COVID-19 pandemic. This affordability factor can attract customers who are conscious of their budget and looking for cost-effective options for their nail services.
Additionally, a few customers praised the service provided by Central Nails & Spa. They mentioned that the staff was nice and did a good job cleaning and making their nails look pretty. This indicates that the salon has skilled and friendly staff members who can provide excellent service to customers, creating a positive experience.
However, there are also several weaknesses mentioned in the comments that need to be addressed. One customer had a negative experience when their nail lifted only after five days, and the salon failed to address their request for a fix. Additionally, the customer mentioned that the salon was not sanitary with their pedicures. These issues raise concerns about the salon's quality control and hygiene practices, which can significantly impact customer satisfaction and trust.
Another weakness mentioned is the decline in the salon's overall quality. A customer mentioned that the place looks like it needs to be shut down and that their recent eyebrow waxing experience was subpar. The customer also mentioned that the presence of the staff's entire family in the salon can negatively impact the customer experience, as not all family members may possess the required skills. This suggests a decline in professionalism and competence within the salon.
Furthermore, another customer mentioned that the prices at Central Nails & Spa were expensive, specifically citing an $80 charge for a full set of nails with butterfly decals. This indicates that the salon may not be competitive in terms of pricing compared to other similar establishments in the area, potentially leading to a loss of potential customers who prioritize affordability.
Lastly, a customer mentioned witnessing unsatisfactory customer service where two women got upset with the staff. Although the exact details were not provided, this highlights a potential issue with the salon's customer service and staff management, which can negatively impact the overall customer experience.
In conclusion, Central Nails & Spa has both strengths and weaknesses. The strengths include its convenient location, affordable pricing, and positive customer service experiences. However, the weaknesses include issues related to quality control, hygiene, professionalism, pricing, and customer service. Addressing these weaknesses will be crucial for improving the overall experience at Central Nails & Spa and attracting and retaining customers.
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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