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Bellagio Nail

+1 630-553-8480
1234 N Bridge St, Yorkville, IL 60560 United States of America
Open Today: 09:30 AM - 07:30 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

I made my first visit to this place in April 2022 and i was not impressed. Some nails were crooked and some had super rounded corners while others did not. Despite my bad experience I decided to give them a second shot in May. It was even worse! My pedicure was rushed and the lady didnt use the same products on both legs. I do believe she may have been new because she seemed absolutely lost. My pedicure technician got up and walked away and the lady doing my moms pedicure came to my chair and removed all my polish, made an attempt to reshape my nails and repainted. Then i was moved to get my fill in and the guy went to town with the electric file. He never asked about trimming my nails and he never used a buffer or hand file. I was completely rushed and i left with two bleeding cuticles. I will NEVER go back to this place
Absolutely love this nail salon! One of my favorite places to be! Helen is an amazing artist, very welcoming and professional. They are an awesome team, too! Love the conversation there, would never choose another spot!!
Wendy is my go-to because she is speedy fast and meticulous. Perfect dip every single time.
I have gone to this salon about 4 times now and each time has been a great experience. I think they have fair prices and they do a great job!
i would typically never post publicly about an issue i have with a service. however this was an absolutely horrible experience. i had very long , very beautiful natural nails. i sat in the chair to get a gel manicure since i loved my longs nails so much i couldn’t part with them to get acrylics. the lady asked me if i wanted them cut down and i said “no thank you. i want to keep the length” she proceeded to file my nails all the way down to my finger tip. none of my nails are the same length and are all crooked. she burned and filed the top of my nails so much that i was burned and had a broken nail. i have never been more angry and upset with a nail salon. i used to love this place and i trusted them to do them just the way i wanted. i have never been so wrong. i can honestly say i will never go to bellagio nails ever again.
I LOVE this place i go there every 2-3 weeks for a fill or for a new acrylic set and my nails always come out absolutely beautiful! I highly recommend! Staff is soo nice and professional and listen to what you want to do!
Poor management, under staffed but still over booked. Poor customer service by who seemed to be the manager. Just completely unaccommodating and unorganized. Had an appointment and they took walk ins before us, we waited about 25 min to be seated, one person in our group waited with her feet soaking for about 1.5 hours before her feet were touched. And they would not start any nails for our group until all pedicures were done because they wanted to just keep taking walk ins. We didn’t have 5 hours just to sit around this nail salon. So we cancelled nails after the manager rudely tried to blame us for the wait. Won’t be coming back here. The only reason it’s worth the 2 stars I gave it is because the 2 nail techs were kind and did a good job, and at least made sure my 3yo had a good first nail salon experience. She polished her nails quickly before we left and gave her chocolates. So at least she enjoyed herself.
Whether I’m getting a nail fill-in or a pedicure, this is my go to nail salon. They know their clients and I’m always satisfied with my services.

Quick Facts About Bellagio Nail

Bellagio Nail place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment mentions that Helen, an employee at the salon, is an amazing artist who is welcoming and professional. This indicates that there are skilled technicians at the salon who provide high-quality nail services. Another comment highlights Wendy as a go-to technician who is speedy and meticulous, delivering a perfect dip manicure every time. This shows that the salon has reliable and efficient staff members who can consistently deliver satisfactory results. Additionally, a customer mentions that they have had multiple great experiences at the salon, praising the fair prices and the overall quality of the services. This indicates that the salon provides good value for customers.
Furthermore, one comment expresses high satisfaction with the salon, stating that the customer loves going there and would never choose another spot. This demonstrates a strong customer loyalty and suggests that the salon has created a positive and enjoyable atmosphere for its clients. The comment also mentions that the staff engages in friendly conversations, creating a welcoming and comfortable environment.
However, the comments also highlight several weaknesses of Bellagio Nail place. One customer had negative experiences on two separate visits. In both instances, the customer had issues with the quality of the service. Crooked nails, rushed pedicures, and uneven product application were mentioned. This indicates a lack of consistency and attention to detail, which can be concerning for customers who expect a certain level of professionalism and precision.
Another negative comment specifically mentions a disastrous gel manicure experience. The technician did not follow the customer's request to keep the length of the natural nails and ended up filing them down excessively, resulting in uneven, crooked, and burned nails. This shows a lack of communication and skill on the technician's part, resulting in a dissatisfied customer.
Another weakness mentioned is poor management and customer service. The comment suggests that the salon was understaffed and overbooked, leading to long wait times and a lack of organization. The manager was also described as unaccommodating and rude. Such experiences can negatively impact customers' overall perception of the salon and deter them from returning.
Despite the negative experiences mentioned, one comment states that the salon is the customer's go-to place for nail services. This suggests that there is a level of consistency and satisfaction that some customers experience, even though it may not be the case for everyone.
In conclusion, Bellagio Nail place has strengths in terms of skilled technicians, efficient and reliable service, fair prices, and a loyal customer base. However, the salon also has weaknesses in terms of inconsistency in service quality, poor management, and customer service issues. These weaknesses can lead to dissatisfied customers and a negative overall perception of the salon.


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Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

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Location