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Beauty Line

+1 773-891-0587
123 E 75th St, Chicago, IL 60619 United States of America
Open Today: 09:30 AM - 07:00 PM

Amenities

Best PlaceJuice Reviews

I HONESTLY HATE HATE HATE THIS NEW BEAUTY SUPPLY I LOVE THE LAST OWNER SHE MADE SURE EVERYBODY WAS TAKING CARE OF NOW THESE GREMLIN LOOKING FEMALES DONT CARE TO HELP CANT DO NO EXCHANGES UUUGHH JUS GO TO 76th aN Cottage Or My FAVORITE 79th ST LAWRENCE BETTER CUSTOMER SERVICE BETTER OPTIONS JUS CLOSE DWN ALREADY
I shop at this store about one a month. It is a good beauty supply store. The owners are friendly and courteous. When I am shopping for general items it is convenient. However, when I am shopping for natural hair products they don't have some of the products I prefer. The local Walmart is a better option for natural hair products. Regarding price, there is minimal to no price difference between Beauty Line and Walmart.
I had a very nice experience at this store The young lady behind the counter really helped me to find my products she was very friendly and very kind I enjoyed my visit thank you beauty line for taking good care of me
I love this store, nice variety of wigs and they are reasonably priced, I travel a far distance to get to them, they are very friendly, great customer service.......as long as they are open they have me as a customer.
I love the staffing crew... kelly is a nice person will always shop there and recommend everyone to check it out... cheap pricing the
Place to find everything...
Very small and over priced especially to be in the hood.
The store hasn’t been the same since the Chinese lady left. Horrible service!???????? Won’t be back
Staff is incredibly rude and unprofessional. Materials are extremely overpriced! WOULD NOT RECOMMEND!

Quick Facts About Beauty Line

Beauty Line place is a beauty supply store that has received mixed reviews from customers. In order to determine the strengths and weaknesses of the store, we will analyze the comments provided.
One recurring strength mentioned in the comments is the friendliness and helpfulness of the staff. Some customers found the young lady behind the counter to be friendly and kind, and appreciated her assistance in finding products. This is a valuable strength for a retail establishment, as good customer service can enhance the overall shopping experience and encourage customer loyalty.
The store is also praised for its variety of wigs and reasonable pricing. Customers who are in need of wigs or hairpieces find the selection to be satisfactory, and they appreciate the affordability of the products. This indicates that Beauty Line place caters to a specific demographic and has products that are in demand within that target market.
Convenience is another positive aspect of this store, as mentioned by one customer. They found it convenient to shop at Beauty Line place for general items. This suggests that the store may offer a wide range of beauty supplies and cosmetic products, making it a one-stop shop for customers who are looking for a variety of items.
However, there are also several weaknesses highlighted in the comments. One recurring issue is the lack of natural hair products. Customers who have specific preferences for natural hair products express disappointment in the store's limited selection. This is a significant weakness as it alienates a particular customer segment and may drive them to seek alternative options such as Walmart, which offers a better variety.
Price is also mentioned as a weakness. Some customers believe that Beauty Line place is overpriced, particularly considering its location. This suggests that the store may not offer competitive pricing compared to other beauty supply stores in the area. Being perceived as overpriced can deter potential customers from shopping at the store and may result in lost sales.
Another weakness mentioned is the decline in customer service since a change in ownership. Some customers express dissatisfaction with the current staff, calling them rude and unprofessional. This is a serious weakness, as poor customer service can lead to negative word-of-mouth and an overall decrease in customer satisfaction. Additionally, the comment about the store not allowing exchanges indicates a lack of flexibility and willingness to accommodate customer needs.
In conclusion, Beauty Line place has both strengths and weaknesses. The store benefits from friendly and helpful staff, a good selection of wigs at reasonable prices, and convenience for general beauty supplies. However, weaknesses include a limited selection of natural hair products, perceived high prices, and a decline in customer service since a change in ownership. These weaknesses can negatively impact the store's reputation and potentially drive customers away. It is important for Beauty Line place to address these weaknesses in order to improve customer satisfaction and maintain a competitive position in the market.


Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 09:30 AM - 05:00 PM

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