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AZ International Marketplace

+1 602-633-6296
1920 W Broadway Rd, Mesa, AZ 85202 United States of America
Open Today: 09:00 AM - 09:00 PM

Best PlaceJuice Reviews

I don't come here a lot, but the times I have visited this location it seems like the food is very expensive. Now, being imported you'd expect a premium added to the cost, but some of the items that I can find in other stores is MUCH chapter for the same thing. As such, I don't come here very much (I'm also not interested in British and South African items, and this international market is far more Asian focused).
OPEN Reviews (49)

Amenities

Service options
  • In-store shopping
Health & safety
  • Safety dividers at checkout
Highlights
  • Great produce
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • Prepared foods
Amenities
  • Public restroom
Planning
  • Quick visit
Payments
  • Debit cards
  • NFC mobile payments
  • SNAP/EBT
  • Credit cards

Quick Facts About AZ International Marketplace

AZ International Marketplace, also known as Asian Market, is an international grocery store located in Arizona. While it is known for its wide range of Asian food options, the store has received mixed reviews from customers. In this analysis, we will discuss the strengths and weaknesses of AZ International Marketplace based on the comments provided.
One of the main strengths mentioned by customers is the variety of Asian selections available. Many customers appreciate the diverse range of products that can be found in the store. This makes it a convenient one-stop-shop for individuals looking for specific Asian ingredients or products that may be difficult to find elsewhere. The store's focus on Asian food items is seen as a positive aspect, particularly by customers who prefer Asian cuisine.
Another strength highlighted by a customer is the quality of the food from the vendors. The commenter mentions that the food is authentic and delicious. This indicates that the store has managed to maintain good relationships with its vendors and provide customers with high-quality products.
Despite these strengths, there are several weaknesses that have been pointed out by customers. One common complaint is the high prices of the food. Some customers have compared the prices at AZ International Marketplace to other stores and found that the same items are much cheaper elsewhere. This suggests that the store may be overcharging for certain products, which can discourage customers from frequenting the store.
Another weakness mentioned by customers is the poor management of the store during events. One customer describes a negative experience during an event where long lines prevented them from enjoying the entertainment. The lack of seating near the stage and inadequate preparation for rain is also mentioned. These issues indicate a lack of proper planning and organization on the part of the store management, which can negatively impact customer experience.
Another weakness pointed out by a customer is the poor customer service they received. The commenter mentions a missing avocado, which they believe was left at the store. However, when they contacted the store, they were not provided with the assistance they expected. This reflects a lack of attention to customer complaints and a failure to resolve issues satisfactorily.
Additionally, several customers have criticized the store's cleanliness and maintenance. Complaints regarding dirty and moldy produce, as well as general disrepair in the store, suggest a lack of attention to cleanliness and sanitation. One customer even mentioned witnessing employees not washing their hands, which is a major health concern. These observations raise questions about the store's commitment to providing a clean and safe environment for customers.
Furthermore, there have been complaints about the lack of options, lower prices, and store presentation in comparison to other similar stores like Mekong or H-mart. This indicates that the store may be falling behind in terms of competing with other Asian markets in the area.
Lastly, a customer raises concerns about feeling uncomfortable and unsafe due to employees following them and the perception of racial stereotypes. Such experiences can significantly impact a customer's perception of the store and discourage them from returning.
In conclusion, while AZ International Marketplace offers a variety of Asian selections and authentic food from vendors, it also faces several weaknesses. Issues with high prices, poor event management, inadequate customer service, cleanliness, and maintenance problems, competition from other stores, and uncomfortable experiences reported by customers are all areas that need improvement. Addressing these weaknesses will be crucial for AZ International Marketplace to enhance the overall customer experience and regain customer trust and loyalty.


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Today

Opening Hours

Monday 09:00 AM - 09:00 PM
Tuesday 09:00 AM - 09:00 PM
Wednesday 09:00 AM - 09:00 PM
Thursday 09:00 AM - 09:00 PM
Friday 09:00 AM - 09:00 PM
Saturday 09:00 AM - 09:00 PM
Sunday 09:00 AM - 09:00 PM

How to go there

Location