Avalon nails and spa

+1 502-716-6272

4901 Outer Loop, Louisville, KY 40219 United States of America

Open Today: -

Avalon nails and spa Info

4901 Outer Loop, Louisville, KY 40219 United States of America
+1 502-716-6272
[email protected]
+1 502-716-6272
+1 502-716-6272

Best PlaceJuice Reviews

While the staff was super friendly and eager to help the service and the experience was not the best.

For starters, this was our first time at this location. We ate at Metro Diner and decided to make it a one stop shop and give their salon a try.

As we were seated and assigned our nail techs we were given this binder to pick our service. There was absolutely NO explanation of the services as far as their inclusions go, etc. It was just a generic list and that was a little off putting.

Next, I noticed my mothers tech using that cheese grater callus scraper on her and I immediately freaked out because first and foremost, those tools are banned in nail salons due to causing cuts in the skin and two, they are unsanitary as well. They are not one time use tools so you’re getting small cuts on the bottom of your feet on a tool that’s used on multiple clients. Speaking of which, this salon had NO one time use tools and for that They really should be looked into about this so they can get brought up to code! I live in Atlanta and all the salons I’ve visited there all use one time tools so they’re not shared between clients.

Anyways, Then, the lady I had spoke very little English so she didn’t understand much of anything. She would cut corners with filing/shaping, massaging, etc. I was not impressed by the experience and wish I could remembered her name.

Lastly, this was my final straw, she charged me $96 for a $60 service. Luckily I get text from Navy Federal when my card is swiped. When I showed them her response was “I’m sorry, I don’t understand English” and while that’s completely understandable, what’s not is if you don’t understand English fully you have no business on a register until that improves just to prevent these mistakes.

They were apologetic and got everything resolved by just giving me $36 back in cash but it just wasn’t a good experience for me so honestly I won’t be back 9/10.

Now My mom had zero issues so if I do ever come back, I’m gonna try her nail tech (Ashley).

Always an amazing experience. Personally greeted on entry and outstanding customer service throughout. Gem ???? amongst many other nearby nail salons!

Tom at Avalon is particular with a touch of OCD which makes for an amazing nail tech! He is consistently great and takes his time to get your nails just right!

I was recommended to Avalon by a close friend, however, I came to their Google Reviews for recommendations on who to book — Google Reviews don’t lie! Ms. Selena is the bomb.com. She is highly skilled, personable, and provides top tier service. My nails are beautifully shaped & my pedicure was the best I’ve experienced in a long time. She truly cares about the overall integrity of your hands & feet. Her compassion shines thru her work! I highly recommend booking with Ms. Selena.

Additionally, the nail salon is absolutely beautiful ???? It is modern, clean, and well kept. Thank you for your phenomenal service, Avalon Nails!

Selena always does an amazing job!!! She is so friendly and very skilled at what she does!! I love coming to Avalon for her!!! She makes me feel so welcomed and well taken care for :) and I ALWAYS get complimented on my nails! I wish I could give higher than 5 stars!!

First time coming here and I will not return. The lady who did my nails cut me twice and someone else had to “fix” my nails which I was still not happy with then she did my sisters and she cut her as well. The manager was really sweet and gave me a discount. $10 dollars off so I still had to pay $30 for my ugly nails. Honestly they shouldn’t of charged me at all.

I having been going to Avalon for almost a year now. Selena is awesome. I highly recommend her. She does powder gel on my nails. She is very precise and takes extra time to make them look great. Everyone there is super nice and welcoming.

Selena does a great job. She is precise and efficient. This is a pink and white ombré with coffin shape. She is nice to chat with and has a nice sense of humor. You can tell she is experienced and takes pride in her work. Thanks Selena! See you soon!

I went in the day before Thanksgiving for the first time. I asked for Selena as I read google reviews prior and she was mentioned a hundred times! She did great on the shape I asked for which most nail places I have been to always seem to not get right. A little pricier than other places I had been too but decided I would go back. Fast forward to just 5 days later one of my nails broke(dip is on my real nail and I keep them medium length). I call and make an appointment for the following day to repair the nail that had broke. I get there and she sits me in her chair. Starts filing my broken nail down as short as she possibly can(I’m thinking she’s getting ready to add a tip) and then she moves on to my other nails that aren’t broken and Begonia filing them down!! She was going to file all of my long nails short to my skin! I said wait what are you doing? Don’t you see all of my other nails are long, I want a tip on there. Why would you file all of my nails down when only one was broken?! She then says we’ll go find the color and sits and argues with me because she doesn’t want to help my find that color that matches. She claims to have found the color and puts it on the nail and it’s not even the same color! Needless to say I will never be back! I left crying and in all of my years getting my nails done this was the worst experience I have had. Not to mention now I have a nail that’s a different color and another one that she filed down and is shorter than the rest!

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