Ann's Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Best PlaceJuice Reviews
DO NOT GO HERE! They were nice however the person doing my nails messed up painting on my gel on my right thumb (third pic). Another thing the SECOND DAY MY RING NAIL BROKE! Idk what they use but it’s not it. It’s day 7 and I only have 7 nails and one of them hurts super bad to the point I’m scared I have infection . I’m so disappointed. I cut my right hands nails do I can start to remove them today. Paid 60$ for nothing.
I had an excellent experience. I was warmly greeted by May. This was my first time coming here but I couldn't resist the prices where it is on the window. I had my feet and eyebrows done by Ret she was wonderful just kind of wish the massage was more than 2 mins on each leg as I had hip surgery in September but it was good. I had my nails done by Tee Tee she is great, she takes her time and is very beautiful for 67 years young. As she says a great diet and exercise brings joy and I see that with her. I will be going back. They are making changes as they had old nail designs up that they do not do any longer stated they are for decoration, I see they are trying. I paid $5 for eyebrows, $50 for a gel manicure and pedicure with my fill. That was good as my nails are long. I recommend them. They are good, I felt comfortable.????????
I needed the color to be changed and it was already super late. I called them at 730? Ish. They close at 8 and still took me in. A few imperfections nothing major. Kind of pricey for being in the hood. The lady kept burning me on the edges as she was trying to rush. My fault for being a last minute customer. Would use them again if I am in a pinch.
Cost was $22 for a gel nail color change.
Love this nail shop! Professional, good job, nice and im loving it!
If I could give negative stars I would!!!! I didn’t even leave a tip which I’m highly against not tipping.
I had to ask her for a file to even them out and yet still they look uneven and rough.
Very polite respectful nail artist with talent ...reasonable prices, clean calming environment. Pic is my natural nail no acrylic
She is rude, and a rip off. I had my eye lashes done and not even a full week one was falling off I went back to her and ann tried to make me 10$ to fix them.. I left and never went back bad customer service..
I went to this salon to get a fill on my nails and did not receive what I asked for. I showed them a picture of what I wanted and they did not let me know they did not do ombre. I asked for a shorter length and coffin style but the person told me no and said that was ugly. He refused to give me the shape and I had to choose something else. Even then I did not get the shape I asked for or the nail color. I was not happy
Quick Facts About Ann's Nails & Spa
Ann's Nails & Spa has received a mix of positive and negative comments, each highlighting different strengths and weaknesses of the establishment. In order to provide a balanced analysis, the strengths and weaknesses will be outlined based on the comments received.
Strengths:
1. Warm and friendly greeting: Several customers mentioned being warmly greeted by the staff, creating a positive first impression.
2. Talented and professional artists: The salon has nail artists who are skilled and talented, as mentioned by some customers.
3. Reasonable prices: One customer appreciated the affordable prices displayed on the window, suggesting that the salon offers competitive pricing.
4. Clean and calming environment: A customer appreciated the cleanliness and calming atmosphere of the salon, suggesting that it provides a pleasant experience.
5. Polite and respectful staff: A customer mentioned that the nail artists were polite and respectful, creating a positive interaction.
Weaknesses:
1. Inconsistent service quality: One customer mentioned having a negative experience where the person doing their nails made mistakes and their nail broke within two days. This suggests a lack of consistency in service quality.
2. Lack of attention to detail: Another customer mentioned that their nails were uneven and rough, even after requesting further filing. This indicates a lack of attention to detail by the nail artist.
3. Rushed service: One customer expressed dissatisfaction with the rushed service, noting that the nail artist kept burning their skin while trying to hurry. This suggests that the salon may prioritize speed over attention to detail.
4. Limited options and refusal of customer requests: A customer mentioned that the salon did not offer ombre nails and refused to provide the requested coffin style and nail length, deeming them ugly. This suggests a limited range of options and a lack of flexibility in accommodating customer preferences.
5. Poor customer service: Several customers mentioned experiencing poor customer service, such as rude behavior and attempting to charge an extra $10 to fix a lash extension. This indicates a lack of professionalism and customer-centric approach.
In summary, Ann's Nails & Spa has strengths in terms of warm greetings, talented artists, reasonable prices, a clean environment, and polite staff. However, weaknesses include inconsistent service quality, lack of attention to detail, rushed service, limited options, and poor customer service. It is important for the salon to address these weaknesses in order to improve overall customer satisfaction.
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