AMY'S BEAUTY SALON Info
Best PlaceJuice Reviews
These are pictures one day after my henna tattoo.
The henna was very running during the application. She tried fixing it but it did not work. When I returned to the shop the next day to show the outcome and ask for some sort of refund or credit I was told there was nothing they can do. Horrible customer service. And no ownership of the issue that caused this horrible outcome
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About AMY'S BEAUTY SALON
Amy's Beauty Salon has both strengths and weaknesses based on the comments provided. The strengths include positive reviews about the customer service, professionalism, and the skill of the technicians when it comes to eyebrow threading. Customers have mentioned that they have been going to the salon for years and have always been satisfied with the services provided. The salon has also been praised for paying attention to detail and providing a clean environment.
Another strength mentioned in the comments is the convenience of scheduling appointments. Customers have stated that they were able to get an appointment within a short time frame of calling, which is a positive aspect for those who value efficiency and flexibility in their salon experiences.
However, there are also weaknesses that have been highlighted in the comments. One common complaint is regarding the henna tattoo application. A customer mentioned that the henna was very runny during the application and the salon was unable to fix it or offer a refund or credit. This reflects a lack of problem-solving and customer service skills on the part of the salon. It is important for businesses to take ownership of their mistakes and offer appropriate solutions to ensure customer satisfaction.
Another weakness mentioned is the owner's lack of accountability and willingness to rectify a service issue. A customer stated that their eyebrows were messed up by a worker and the owner did not offer to fix the issue or follow up with the customer. This lack of care and responsibility on the part of the owner can lead to feelings of disrespect and dissatisfaction among customers.
In addition, a negative experience was described by a customer who received eyebrow threading, tinting, and eyelash services. The customer mentioned that the lashes were not aligned and felt uncomfortable, leading to a regretful decision to upgrade from the basic service. This suggests that the technicians may lack the necessary skills to perform certain services to a high standard.
Overall, while Amy's Beauty Salon has some strengths such as positive customer service experiences and skill in eyebrow threading, there are weaknesses in their problem-solving abilities, accountability, and potential inadequacies in other services such as henna tattoo application and eyelash treatments. It is important for the salon to address these weaknesses in order to maintain and improve their reputation and customer satisfaction.
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there