Alexander Greek Restaurant Info
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Best PlaceJuice Reviews
Went on a busy Saturday night, my food was nice, calamari to start and mixed souvlaki main. Lovely soft pitta, meat was tasty, fresh salad. Service was ok the music in the restaurant was very loud and we weren't sat in that part! Shouting at each other all night. Also as a table of 6 our mains came out separately over the space of at least 10 mins, so some of us had food going cold while waiting for the others. In the end some started eating before all mains arrived. Overall an enjoyable evening, service could have been better but I would still return! ????
Food is amazing!
Staff are friendly!
Owners are lovely!
Definitely recommend & we are Definitely going to go back. It was out first time visiting and trying their food but we loved it straight away.
Thank you ????
Loverly food and great atmosphere. Well worth a visit. ????
Staff very good best Greek food I've tasted in England ! Well worth a visit .
Ordered a takeaway from here and it’s possibly one of the worse takeaways I’ve ever had, chips were anemic and were barely cooked, never known chicken to have gristle on it either - not sure if it was chicken or something else. Both me and my girlfriend ended up throwing it away and cooking some chicken instead. What a waste of over £20.
A couple of days ago, a Saturday evening, I had the misfortune to experience the worst service I've EVER received at a restaurant.
I'd travelled up from Kent & was with a party of approximately 30 people to celebrate a friend's 70th Birthday.
I understand the booking had been made weeks previously. When we arrived at about 8.15 the tables had been laid out to accommodate us & we all took our places, looking forward to sampling the food that was on offer.
There was also a live, if rather loud, bazouki player there to complete the 'ambience'.
However, as time went by, with no sign of a menu (or even any complimentary bread or olives etc placed on the table which would have been a nice gesture), our excited chatter turned into mumblings of when are we going to be served.
Eventually some menus appeared, & at this stage there was NO mention of anything not being available. Again, after another long wait, the waitress took our orders. I'd decided on a prawn dish for starters & lamb chops as a main, only to be told they had no lamb! So I chose a beef stifado instead & my order was taken.
Over 2 HOURS later, after we had sat down did food arrive. My starter, albeit a rather small portion for the price, was tasty but soured by how long I'd had to wait for it.
When the mains eventually came, the waitress was standing at the end of the long table unable to make herself heard over the loud music (I had to suggest they ask him to stop playing)
The final straw came when most of the mains had been served but both myself & two friends were waiting for the beef stifado. It was only then that she told us there was no beef!!
It was a total fiasco. Our many complaints were met with indifference, shoulder shrugs & a totally unacceptable weak apology from the Manager/chef.
I paid for my starter. When asked if there would be any recompense for their shambolic service he told me abruptly " No, you pay in full"
And my friend whose birthday it was? Ended up in tears.
Says it all.
Amazing restaurant, never visited before but decided to give it a try. Staff were extremely attentive, and very friendly. We definitely over ordered on the food, not realising how big the portions would be, but we loved everything we had. Slightly higher priced than most local Greek restaurants, but worth the additional. Would definitely recommend.
Amazing authentic food.. Great service from friendly staff a definite must for a visit A* food
Quick Facts About Alexander Greek Restaurant
Alexander Greek Restaurant has a number of strengths that are highlighted in the comments. One major strength is the quality of the food. Many customers praised the food, describing it as "amazing" and "lovely." Specific dishes, such as the calamari and mixed souvlaki, were mentioned as being particularly tasty. The use of fresh ingredients and the soft pitta bread were also noted as positives. Another strength is the friendly and attentive staff. Multiple customers mentioned that the staff were helpful, and one comment specifically mentioned that the owners were lovely. This positive interaction with the staff enhanced the overall dining experience for these customers. Additionally, the atmosphere of the restaurant was praised. Customers described it as having a great atmosphere and mentioned that it was worth a visit.
However, there are also weaknesses that are worth noting. One weakness mentioned in the comments is the loud music in the restaurant. One customer complained about the volume of the music, stating that they had to shout at each other all night. This affected their overall experience negatively. Another weakness is related to the service. Multiple customers mentioned issues with the service, such as mains coming out separately over a long time period and some dishes not being available. These issues resulted in some customers having to eat their food while it was cold and caused frustration among the diners. In one case, an individual described their experience as the worst service they have ever received at a restaurant. This negative experience was exacerbated by the indifferent response from the staff and lack of proper apology or compensation.
Furthermore, there was a negative comment about a takeaway experience from the restaurant. The customer described it as one of the worst takeaways they had ever had, with poorly cooked chips and questionable chicken quality. This comment suggests that the restaurant's food quality and consistency may not be maintained across all dining experiences.
In conclusion, Alexander Greek Restaurant has strengths in its food quality, friendly staff, and overall atmosphere. The food was praised by multiple customers, and the staff was described as attentive and friendly. However, there are weaknesses in the form of loud music, inconsistent service, and negative takeaway experiences. These weaknesses impacted the overall experience of some customers and highlighted areas for improvement.
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Opening Hours
Monday | 11:00 AM - 10:00 PM |
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Tuesday | 11:00 AM - 10:00 PM |
Wednesday | 11:00 AM - 10:00 PM |
Thursday | 11:00 AM - 10:00 PM |
Friday | 11:00 AM - 10:00 PM |
Saturday | 11:00 AM - 10:00 PM |
Sunday | 02:00 AM - 07:00 PM |
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