Southgate USA Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
Best PlaceJuice Reviews
Home Depot, Giant Eagle, Shoppers World, Family Dollar, clothing, and boutique stores, etc. ( a great convenience when you have to have it before Amazon can deliver it. I like shopping ...) An AMERICAN Institution, growing greater every day! Southgate USA ????????
I went to pick-up something special and as I walked outside the police ran up on me being beyond rude etc. I will never stop to shop at this location again. And just to think with the crimes that Maple has the police and store employees should want ppl to feel comfortable to always come back! UNBELIEVABLE
There is NO dining, only fast food restaurants. Council representative for that district does not care to help bring business improvements or revenue. She does nothing and the neglect is obvious. Home Depot is the anchor.
Had to use their bathroom while the dollar general was being built. Helpful staff, clean store.
2 lines open at Giant Eagle??...I'm gonna call the NAACP...This place is a TOTAL DISGRACE!!...Go to Garfield location and the produce is fresh,no expired canned goods,AND MORE THAN TWO LINES OPEN!!...F Southgate Giant Eagle
As far as Home-Depots go! This one is average! Has some good workers and bad ones. But they try to help and do what they can! Overall a good store!
I went to Forman Mills with my son , we go at least 2 times a year summer and winter, I like it but they need more registers open , when you go be prepared to stand in line with only one register open so you can stand in line for over a half an hour, even on holidays it's even worse. I recommend get them as soon as they open and I mean AS SOON AS THEY OPEN. They need more employees, they have several registers but dont utilize them which is sooo much of a inconvenience.
Not finding what I was looking for 18 watts k9 bulb, febreeze inserts at 2 home depots
Quick Facts About Southgate USA
Southgate USA has several strengths and weaknesses based on the comments provided. Let's discuss them in detail:
Strengths:
1. Convenient Shopping: One commenter mentioned that Southgate USA offers a range of stores like Home Depot, Giant Eagle, Shoppers World, Family Dollar, clothing, and boutique stores. This provides convenience for people who need to purchase items immediately and cannot wait for Amazon delivery.
2. American Institution: Another comment highlights Southgate USA as an "American Institution" that is growing every day. This suggests that the place holds cultural significance and resonates with the American identity.
3. Helpful Staff: One person had a positive experience at the dollar general store, mentioning that the staff was helpful, and the store was clean. This indicates that there are employees who strive to provide good customer service.
4. Average Home Depot: While there were some complaints, one comment suggests that the Home Depot at Southgate USA is average overall, with a mix of good and bad workers. This indicates that there are at least some employees who try to assist customers.
Weaknesses:
1. Poor Customer Service: A negative experience was recounted where the police were rude to a customer. This kind of behavior from employees reflects poorly on the overall customer service at the location.
2. Lack of Dining Options: A commenter mentions that Southgate USA lacks dining options and only has fast food restaurants. This restricts choices for those looking for a sit-down meal and highlights a weakness in the variety of food establishments at the place.
3. Neglected Business Improvements: The council representative for the district that includes Southgate USA is perceived as not caring about business improvements or revenue. This suggests a lack of support and effort from local authorities in developing and enhancing the area.
4. Limited Register Availability: A customer mentioned long waiting times at Forman Mills due to just one register being open. This indicates insufficient staffing and the failure to optimize available resources, resulting in inconveniences for shoppers.
5. Unsatisfactory Shopping Experience: Another customer complaint was about the limited number of open lines at Giant Eagle, leading them to express their frustration and even threaten to call the NAACP. This suggests a lack of efficiency in managing customer flow and addressing their needs.
6. Unavailability of Products: A customer was unable to find specific items at two different Home Depots. This indicates a weakness in product availability and stocking, which can result in customer dissatisfaction.
In conclusion, while Southgate USA offers convenience and a range of stores, it also faces several weaknesses, including poor customer service, limited dining options, neglected business improvements, inadequate staffing, unsatisfactory shopping experiences, and product unavailability. Improvements in these areas could enhance the overall experience for customers and strengthen Southgate USA's reputation as a shopping destination.
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Opening Hours
| Monday | 09:00 AM - 03:30 PM |
|---|---|
| Tuesday | 09:00 AM - 03:30 PM |
| Wednesday | 09:00 AM - 03:30 PM |
| Thursday | 09:00 AM - 03:30 PM |
| Friday | 09:00 AM - 03:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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