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A&J Hair Studio Family Hair Care

+1 503-761-6181
14011 SE Division St, Portland, OR 97236 United States of America
Open Today: 09:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • NFC mobile payments

Best PlaceJuice Reviews

I took my sweet 6 year old for a much needed haircut here last minute and we were welcomed immediately! I forget the stylists name, shame on me, but she did a swell job on her cut! My daughter was very happy with her hair and the experience itself was quick and pleasant for us both. Thanks for being awesome!
I feel like this hairdressers provide services based on age and judge on customer differently. The first time I came here, my hair cut was fine. Average looking style. So I let my kids go there for a hair cut with an expectation that they would turn out fine. However, the result was very disappointing. My son expressed dissatisfaction of the way his hair appear and that it is embarrassing to show up at school with the hair. This proves to me that they’re careless with minor customers. Very unsatisfying with the outcomes of my kids’ hair! I had to fix their hair again at home, even better looking than what they did. It wasn’t worth the price at all and didn’t meet my hopes that they could give my kids a better cut than me. Here are some photos of my expectation vs. the reality. The length of my kid’s front hair stopped midway, and it looks ridiculous.
New to this part of town so I just gave this salon a walk in. I got a hair cut immediately and for the price and service provided I went with a beard trim too. Steven was pleasant and professional. Nice!
Steve , I been having haircuts at your shop many times including my kids but I have to look for a new shop. Your wife cuts hair so fast without checking if it’s ok to be finished. I understand you guys need to make money but also satisfied customers needs. She can’t just cut for 10 minutes and said it’s finished without asking customers if it’s ok with them. If she cut fairly and professional , everyone will be happy and keeps coming back. I have a second taught now , you always cut great but acknowledge her to do the same. Many misunderstandings or language barriers sometimes.
I am always pleased with A&J. I never have to wait long and my cuts are always great.
The best place I've ever visited. 2 people doing amazing job. Me and my son every 2 weeks are going only here. 5-7 min and you're handsome boy...Will give 10 stars and recommend to all my friends. Good JOB guys and please keep the same quality level and you will have more clients. Thank you very much! Good luck!
Talented and friendly hairstylists here! Our sons love that staff always cut their hair just the way they want it.
Couldn't even do a half on a clipper evenly all over ..had to fix it myself when I got home felt like it was rushed and they didn't care at all ...will never go back

Quick Facts About A&J Hair Studio Family Hair Care

A&J Hair Studio Family Hair Care place has strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Prompt and Welcoming Service: One customer had a positive experience when they took their 6-year-old daughter for a last-minute haircut. They were immediately welcomed and the stylist did a great job. The quick and pleasant experience reflects the efficiency and friendliness of the staff.
2. Convenient Walk-In Policy: Another customer appreciated the fact that they could walk in without prior appointments and get a haircut immediately. This shows that the salon is accommodating and can handle spontaneous customers efficiently.
3. Professionalism and Skill: Customers have praised the stylists' talent and professionalism. They have mentioned that the cuts are great and that the staff cuts hair just the way the customers want it. This demonstrates the hairstylists' ability to understand and fulfill customer preferences.
4. Short Wait Times: One customer mentioned that they never have to wait long at A&J Hair Studio. Short wait times are appreciated by customers as they value their time and want to get their hair cut without unnecessary delays.
Weaknesses:
1. Inconsistent Quality for Different Customers: One customer expressed disappointment with the outcome of their children's haircuts, highlighting that their expectations were not met. They felt that the salon's services were influenced by age and that minor customers were not treated with the same care and attention. This inconsistency can be seen as a weakness for A&J Hair Studio.
2. Lack of Attention to Detail: A customer commented that the hairstylists rushed through the haircut without thoroughly checking if the customer was satisfied. This lack of attention to detail could lead to unsatisfactory results for some customers. It is important for the salon to ensure that every customer's haircut is thoroughly assessed and adjusted based on the customer's feedback.
3. Communication and Language Barriers: One customer mentioned misunderstandings or language barriers that may occur between the stylists and customers. Effective communication is essential in understanding customer preferences and delivering satisfactory haircuts. Addressing these language barriers can enhance the overall customer experience.
4. Inconsistency in Haircut Duration: There is a complaint about the haircut being completed too quickly without confirming if the customer is satisfied. This inconsistency in the haircut duration raises concerns about the quality and thoroughness of the service provided.
5. Lack of Attention to Detail and Customer Satisfaction: One customer stated that they had to fix their haircut themselves when they got home. This indicates a lack of attention to detail and implies that the stylists may rush through the haircut without ensuring customer satisfaction.
In conclusion, A&J Hair Studio Family Hair Care place has strengths in providing prompt and welcoming service, convenient walk-in availability, professionalism, skill, and short wait times. However, they have weaknesses in terms of inconsistent quality for different customers, lack of attention to detail, communication and language barriers, inconsistency in haircut duration, and a lack of attention to customer satisfaction. Addressing these weaknesses can help improve the overall performance and customer satisfaction at the salon.


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Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

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