10 10 Nails & Spa Info
- 720 W Main St Battle Ground, WA 98604
- (360) 687-2828
- [email protected]
- (360) 687-2828
- (360) 687-2828
Best PlaceJuice Reviews
I was pleasantly surprised! I know it's hard sometimes to copy photos, and honestly I didn't have my hopes up. But they went above and beyond! My nails are absolutely gorgeous, and they look exactly like the photo.
The woman doing my nails was incredibly kind, made sure throughout the process it was what I wanted, the shape I wanted, the color. I was worried about the hearts, but she helped me pick those out to. The shape is absolutely perfect.
Lovely store, lovely people, good price for the amount of work, detail, and layers I asked for.
???? I will be coming back 10/10
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible restroom
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Amenities
-
Restroom
Quick Facts About 10 10 Nails & Spa
10 10 Nails & Spa receives a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the business, it is necessary to consider both the positive and negative aspects mentioned in the comments.
Strengths:
1. Skillful nail technicians: Several customers complimented the nail technicians for their ability to replicate designs and achieve desired results. They appreciated the attention to detail and the quality of the nail work. This indicates that the salon has experienced and talented staff members who can deliver satisfying results.
2. Customer service: Multiple comments mention the friendly and accommodating nature of the staff. The employees are described as kind, sweet, and eager to ensure customer satisfaction. This suggests that the salon prioritizes providing a positive and welcoming environment for its customers.
3. Fast service: Some reviewers praised the efficiency and speed of the nail technicians. Quick service can be a desirable trait for busy individuals who value their time.
4. Reasonable pricing: One customer specifically mentions that the pricing at the salon is fair considering the amount of work, detail, and layers they requested. This implies that the salon offers competitive prices for the services provided.
5. Willingness to try new designs: A customer expresses appreciation for the salon's willingness to attempt a specific design that another salon had refused. This indicates that the salon is open to trying new designs and accommodating customer preferences.
Weaknesses:
1. Inconsistent service: One comment mentions that the man at the front desk seemed irritated by a walk-in customer. Additionally, another customer had an unsatisfactory experience with a nail technician who became irritated after being asked to clean up excess color. These incidents suggest that the level of service may vary and that some employees may not consistently provide a positive experience for customers.
2. Poor communication: A customer describes a situation where they showed a picture to the nail technician but ended up receiving a different design. The lack of effective communication resulted in dissatisfaction and disappointment. This indicates a possible weakness in accurately understanding and delivering customer requirements.
3. Time management: Several comments discuss long wait times and delays in services. Customers express frustration at waiting for extended periods before receiving treatments. This suggests a weakness in effectively managing appointments and ensuring timely service delivery.
4. Lack of professionalism: A customer recounts an unprofessional experience where a nail technician neglected to perform requested services, such as including glitter in a design. This lack of professionalism can lead to customer dissatisfaction and negative reviews.
5. Inadequate training: A customer mentions a negative experience where their nails were damaged due to improper trimming with a cuticle cutter. This indicates a potential weakness in the training and skill level of the nail technicians, as they should be aware of proper tools and techniques to prevent damage.
In conclusion, 10 10 Nails & Spa has several strengths, including skilled nail technicians, friendly customer service, reasonable pricing, and a willingness to try new designs. However, the business also exhibits weaknesses such as inconsistent service, poor communication, issues with time management, lack of professionalism, and possibly inadequate training. Addressing these weaknesses can help the salon improve overall customer satisfaction and retain a positive reputation.
Place Pictures
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
|---|---|
| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
How to go there
Location
Places
Other Places
9. Indian Shop
10. Boulder Bay Park