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Wong Kei

+44 20 7437 8408
41-43 Wardour St, London W1D 6PY United Kingdom of Great Britain and Northern Ireland
Open Today: 11:30 AM - 10:30 PM

Best PlaceJuice Reviews

Der Laden war brechend voll und wir mussten etwas warten bis wir einen Tisch bekamen. Service darf man hier nicht erwarten, an Unfreundlichkeit sind die Kellner hier wohl kaum zu überbieten. Wir waren schon ein paar mal hier, immer um die Ente mit Pflaumensoße zu essen. Die ist auch wirklich sehr gut, man darf den Reis nur nicht vergessen, denn der ist nicht inklusive. Dieses Mal hatten wir noch gebratene Nudeln die fürchterlich geschmeckt haben. 2 Sterne für die Ente.
OPEN Reviews (32)

Amenities

Service options
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
Accessibility
Offerings
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • Cash only

Quick Facts About Wong Kei

Wong Kei place is a restaurant that has both strengths and weaknesses, as gleaned from the comments above. It is important to take into account the different perspectives and experiences shared by customers in order to form a comprehensive assessment.
One of the strengths of Wong Kei place is the quality of their duck dishes. Multiple customers mentioned that the duck with plum sauce was very good, with one customer giving it a two-star review solely because of the duck. The food is described as delicious and worth returning for. Another strength is the value for money, as mentioned by a customer who praised the good food and reasonable prices. This suggests that Wong Kei place offers affordable and tasty meals.
On the other hand, there are numerous weaknesses highlighted in the comments. One major weakness is the poor service experienced by many customers. Multiple comments mention unfriendly and rude waitstaff, with one mentioning that the servers are unmatched in their rudeness. Customers note that the service lacks basic courtesy and friendliness, such as greeting and welcoming guests. Additionally, some complain about the lack of attention from the waitstaff, as one customer states that they were not even acknowledged when ordering. Lack of proper service can greatly impact the overall dining experience and may deter customers from returning.
Another weakness pointed out by customers is the quality of the food. One customer describes the food as disappointing, while another states that it was unsatisfactory and barely average. One person even mentions that the food was inedible, resulting in them having to return it. The taste is described as bland and lacking flavor. Additionally, it is mentioned that certain dishes, such as the crispy duck and chicken, did not meet expectations in terms of presentation and taste. This highlights a major weakness in Wong Kei place, as good food is a crucial aspect of any restaurant.
The ambiance and cleanliness of the restaurant are also criticized by customers. Comments mention dirty tables, a dirty carpet, and a general lack of cleanliness. This can greatly impact the overall dining experience and make customers feel unwelcome. One customer mentions that even the toilets were in poor condition, leading to a negative impression of the restaurant's hygiene standards.
Another weakness highlighted is the seating arrangement. Some customers mention being seated at tables already occupied by other guests, which can be uncomfortable and inconvenient. This shows a lack of attention to detail and customer satisfaction.
One positive aspect noted by a customer is the authenticity of the Chinese cuisine served at Wong Kei place. The food is described as traditional and plentiful, without unnecessary frills. This can be seen as a strength for those seeking an authentic dining experience, focusing solely on the quality of the food rather than the ambiance.
In conclusion, Wong Kei place has strengths in terms of its duck dishes and the value for money it offers. However, it has notable weaknesses in terms of poor service, unsatisfactory food quality, and cleanliness issues. These weaknesses greatly impact the overall dining experience and may deter customers from returning. It is crucial for Wong Kei place to address and improve these areas in order to enhance customer satisfaction and loyalty.


Place Pictures

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Today

Opening Hours

Monday 11:30 AM - 11:30 PM
Tuesday 11:30 AM - 11:30 PM
Wednesday 11:30 AM - 11:30 PM
Thursday 11:30 AM - 11:30 PM
Friday 11:30 AM - 11:30 PM
Saturday 11:30 AM - 11:30 PM
Sunday 11:30 AM - 10:30 PM

How to go there

Location