Wonder Nails & Spa Info
- 15270 Summit Ave # 600, Fontana, CA 92336 United States of America
- +1 909-646-9665
- [email protected]
- +1 909-646-9665
- +1 909-646-9665
Best PlaceJuice Reviews
Let me tell you! This is my second time here and Lee did my nails just the way I wanted them!! I am new to Fontana and I've been to other salons and they've always hurt me in some way or the nails get dull. But this place has now won me over. I love my nails. Lee really took her time to make sure I liked everything before she put gel on them. This is my nail spot for sure. And targets across the way. Just saying! She does clean work. I've read the reviews about someone being rude but I guess they aren't here anymore. The receptionist was super nice. Make an appointment, they do honor it here.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Wonder Nails & Spa
Wonder Nails & Spa is a salon that has received a mix of positive and negative comments. In order to evaluate its strengths and weaknesses, let's break down the comments:
1. Positive comments:
- Many customers appreciated the attention to detail and the time taken by the nail technicians to ensure their satisfaction.
- The clean work and quality service provided by the staff were appreciated by several customers.
- Customers were happy with the end result of their nails and praised the specific nail technicians, Lee, Mimi, Zoey, and Ann, for their skills.
2. Negative comments:
- One customer mentioned receiving a terrible attitude from a manicurist when requesting a specific type of manicure. This indicates a lack of customer service and professionalism.
- Another customer had a bad experience with the durability of their gel manicure, which started to peel off after a few days.
- One customer expressed discontent with the overall experience, mentioning a rude manager, a manicure that didn't show up for an appointment, and poor nail quality.
- The photos shared by a customer showcased crooked and bulky nails, indicating a lack of skill or attention to detail from the nail technicians.
- A customer was unhappy with the fact that the salon did not offer the specific nail style they wanted.
- Lastly, a customer mentioned a rude manager and an unpleasant experience when a young girl's nails were being removed without proper care.
Based on these comments, the strengths of Wonder Nails & Spa are:
- Attention to detail and taking the time to ensure customer satisfaction.
- Clean work and quality service.
- Skillful nail technicians, as mentioned by specific customers.
However, the weaknesses of Wonder Nails & Spa are:
- Inconsistent customer service, with reports of rudeness from a manicurist and a manager.
- Durability issues with the gel manicure.
- Inconsistent nail quality, with some customers experiencing crooked, bulky, or unevenly done nails.
- Limited nail style options, as reported by a customer.
- Poor handling of nail removal, as witnessed by a customer.
In order for Wonder Nails & Spa to address these weaknesses and improve its overall performance, several actions can be taken:
1. Focus on providing consistent and friendly customer service to ensure a positive experience for all customers.
2. Address the durability issues with gel manicures to maintain long-lasting results.
3. Implement additional training or quality control measures to ensure high-quality nail services and avoid issues with crooked or uneven nails.
4. Consider expanding the range of nail styles and designs offered to cater to a wider range of customer preferences.
5. Provide proper training to nail technicians on gentle and effective techniques for nail removal, ensuring customer comfort and nail preservation.
By addressing these weaknesses, Wonder Nails & Spa can work towards providing a more satisfying experience for its customers and improving its reputation in the Fontana area.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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