Vip Nails and Spa Bloomington Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
Best PlaceJuice Reviews
Went in for my first manicure and didn’t know exactly what I needed to ask for. We got started and I said to cut my nails short as I thought that we’d put the fake nails on top. When he start to paint a clear layer I asked if we were not putting longer nails on. He said I would have needed to ask for a full set at the beginning. Not thrilled with the lack of explaining when I said it was my first manicure ( I get pedicures all the time). He didn’t even put lotion on my hands and do a massage. The paint job isn’t the best either. He just told me we were done after I washed my nails didn’t even ask did I like it. I’ve never had a pedicure where they didn’t ask of it looked alright and if I was satisfied. I will not be going back.
Called ahead for an appointment which I would recommend doing! The man doing my nails (didn’t get his name) was so sweet and paid very close attention to the details. I’m very picky when I get my nails done and I am super happy with how mine came out!!
First time trying this place out.. called to see if they accept walk ins. The lady said yes asked what I was getting done Itold her it was for 3 ladies as well as what were getting. She tell me 230. We get there 10 minutes early and it's still packed mind you its mothers day so I understand they were busy. What I don't understand is why they kept telling people come back in 30 minute increments. Working on me and leaving to go work on 2 other people! When you ask your technician and show her what design and how I wanted my full set done and she says yes she can do that and the end result is NOTHING like the picture.. no! My daughter wasn't thrilled about her new set. My nails didn't get the attention they deserved and it shows! 4 days with a fresh set of gel polish and they look like I had them for weeks! I won't be returning!
I'm so torn. I went here for over a year but the service has declined over the past several months. I shouldn't have pain and bleeding after a manicure. (Become very rough with the Dremel) (The last 3-4 manicures were significantly painful on my cuticles) I got the dip manicure and it did last for weeks at a time, and looked nice.. But the pain isn't worth it. Techs are not too engaging in conversation.
Awesome Place . CLEAN and Fancy Equipment
Healthcare standards Observed ????????????????????????
Employees were Men... Very Impressive ????????????
Liked the lady that made my nails. She seemed friendly. She did exactly what I wanted. Though I witnessed some unhappy customers coming back to complain about the nails they made a day before by another nail tech. So I’ll advise people to be particular about who you would want to make your nails.
We got three basic pedicures. My nail tech did not speak to me once. The other two techs were very friendly. None of us got an actual massage, they just put lotion on and that was that. They also did not offer flip flips even though we all came with tennis shoes, we had to ask. Then they threw a fit because i was paying with a credit card & was told next time I needed to bring cash. I would not recommend or go back.
We were celebrating my friend's birthday and wanted to get our nails done, called them and they got us in within the hour. Aaron was an amazing conversationalist, funny, and made my nails look fabulous! Even though we were there past closing. I will definitely go back!
Quick Facts About Vip Nails and Spa Bloomington
Vip Nails and Spa Bloomington has both strengths and weaknesses based on the comments provided. It is important to note that these comments reflect the experiences of individual customers and may not be representative of the overall quality of the salon. However, they can provide insights into areas where the salon excels and areas where improvement may be needed.
One strength mentioned in the comments is the friendly and attentive service provided by some of the nail technicians. Customers appreciated when their technicians paid close attention to detail and listened to their specific requests. This indicates that the salon has employees who are capable of providing personalized service and meeting customer expectations.
The cleanliness and fancy equipment of the salon were also mentioned as positive aspects. Customers appreciated a clean environment and modern equipment, which contributes to a professional and hygienic experience. This suggests that Vip Nails and Spa Bloomington prioritize the cleanliness and maintenance of their facility.
Another strength mentioned is the ability to accommodate appointments and walk-ins. Customers who called ahead for an appointment were able to secure a slot, and in one instance, the salon was able to fit in a group of friends within an hour. This indicates that the salon has efficient scheduling practices and can accommodate customers' time constraints.
On the other hand, there are several weaknesses pointed out in the comments. One recurring issue is the lack of communication and explanation from the technicians, particularly when it comes to first-time customers. In one instance, a customer felt uninformed about the process and was dissatisfied with the lack of explanation. This suggests that the salon may need to improve their communication skills, especially when dealing with new or inexperienced customers.
Some customers also expressed dissatisfaction with the quality of service they received. Issues mentioned include the lack of attention given to nails, resulting in poor paint jobs, and nails not being done as requested. Customers were disappointed when the end results did not match the expectations set during the consultation. This indicates that Vip Nails and Spa Bloomington may need to ensure that their technicians have the necessary skills and training to consistently deliver high-quality services.
In addition, some comments mentioned instances where customers experienced pain and bleeding during their manicures. This suggests that the salon may need to reevaluate their techniques and ensure that they prioritize the safety and comfort of their customers. Pain should not be a part of a manicure experience, and it is crucial for the salon to address these concerns.
Another weakness mentioned is the lack of engagement in conversation by some of the nail technicians. While some customers appreciated friendly and conversational technicians, others felt that their technicians were not engaging enough. This suggests that the salon may benefit from training their employees to be more attentive and sociable, creating a more pleasant experience for customers.
Overall, Vip Nails and Spa Bloomington has some strengths, such as friendly and attentive service, cleanliness, and the ability to accommodate appointments. However, there are areas that need improvement, such as communication with customers, ensuring high-quality service, prioritizing customer comfort and safety, and improving engagement with customers. By addressing these weaknesses, the salon can work towards providing a consistently positive and satisfactory experience for all customers.
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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