Venus Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
I LOVE Venus Nails! I've been going here for years, since I moved here and found them! Mary is a blessing, beautiful soul, and the staff is also great! Everyone is personable and friendly... every time I'm there, we're laughing about something and sharing stories! I go just for pedicures, I go monthly probably LOL, and they do such a great job! When my mom comes to visit, she's always expecting a trip to Venus Nails and they ask about her any time I show up without her! I'm so grateful to have an awesome place close to home for great pedicures and great vibes!
Mary did a great job on my acrylic nails. I’ve always had a good experience there and I absolutely love my new nail design!
I just got my nails done by Ann and they are absolutely incredible. Everyone in Venus nails was so friendly and joking around with me. It was a great experience and I will definitely be back.
Loved Ann and most of all my nails. I just moved here and would highly recommend them and ignore the negative reviews. I'm very precise on what I like and very happy.
I recently got a gel full set and I was not pleased with the results. Every finger was cut and left bleeding by the file. The nails are uneven. There are other nail salons in Waconia I would go to. I just was with someone who had a gift card they needed to use.
The last round of me getting acrylics and getting them filled I was constantly breaking nails between fills. It is one of those places where they want you in and out as fast as possible taking no time make sure they are good quality nails.. I’ve since switched to a new place and haven’t broken any nails since!
Manicurist cut my daughter like this in 3 places. Application of the polish was terrible - bubbly in some places, not full coverage in others, didn’t push cuticles back, didn’t clean excess polish off the skin. The “gel” polish chipped same day.
They staff working were very friendly amd welcoming. They promptly gave me attention and were very professional. The pedicure itself was done very well and the polish came out perfect!!
Quick Facts About Venus Nails
Venus Nails appears to have several strengths based on the comments provided. First and foremost, the staff at Venus Nails is praised for being friendly, personable, and welcoming. This creates a positive and enjoyable atmosphere for customers, as they feel comfortable and engaged during their appointments. The comments mention laughing, sharing stories, and feeling a sense of camaraderie with the staff, which can greatly enhance the overall experience.
Another strength identified is the skill and expertise of the nail technicians. Both Mary and Ann receive compliments for their work, with customers expressing satisfaction and love for their nails. Mary is specifically described as a "blessing" and having a "beautiful soul," indicating that she provides a personal touch to her services. These positive experiences contribute to a loyal customer base and recommendations to others.
The quality of the pedicures is also highlighted as a strength. Customers mention that they visit Venus Nails specifically for pedicures and are pleased with the results. The comments suggest that the pedicures are consistently well-done and that the customers are satisfied with the outcome. This is important as it indicates a level of consistency and reliability in their services.
The overall positive atmosphere and friendliness of the staff, combined with the expertise of the nail technicians, contribute to a great customer experience at Venus Nails. In addition, the fact that customers express gratitude for having a reliable and nearby nail salon speaks to the convenience of its location.
However, there are a few weaknesses that have been mentioned in the comments as well. One customer expresses dissatisfaction with their gel full set, stating that every finger was cut and left bleeding by the file, and the nails were uneven. This suggests a lack of attention to detail and poor execution of the service. Another customer mentions issues with the application of gel polish, including bubbling, patchy coverage, and chipping on the same day. This indicates a lack of consistency in the quality of the service provided.
Furthermore, one customer mentions that Venus Nails prioritizes speed over ensuring the quality of the nails, with nails breaking frequently between fills. This suggests that the technicians may not be taking the necessary time and care to ensure the durability and longevity of the acrylic nails. This is another indication of inconsistency in the service provided.
It is important for Venus Nails to address these weaknesses in order to maintain and improve its reputation. Consistency in delivering high-quality services should be a top priority. Employing nail technicians who pay attention to detail and take the time to ensure customer satisfaction is crucial. Additionally, addressing issues with application techniques and the durability of the nails will enhance the overall customer experience.
Overall, Venus Nails has several strengths such as its friendly and personable staff, skilled nail technicians, and quality pedicures. However, the salon needs to address and improve on the weaknesses mentioned in the comments, including issues with attention to detail, consistency in application techniques, and durability of the nails. By addressing these weaknesses, Venus Nails can further enhance its reputation and maintain its loyal customer base.
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