Venus Beauty Plaza Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Best PlaceJuice Reviews
The worst customer service ever ! I can’t believe how racist the owner is. My child literally picked up an item and he didn’t hesitate to let us know “ YOU TOUCH IT ! YOU BUY IT! I was confused at first then he pointed out how my niece had an item in her hand. I’m sure every person who steps into that store is touching multiple items but for some reason it was an issue with my niece. I proceeded to let him know I wasn’t planning to purchase that item and he replied “ It’s policy”. Mind you a sign or any noticeable policy post was not in sight. I left without the items I looked forward to purchasing due to his poor customer service and recommend other melanated beings not to support this racist’s business !
#SupportBlackBusiness
Huge and great collection collection on human curl wigs in all lengths and prices. Got one human curly 24' for $219
My boyfriend and I just Stopped here to pick up some things for me. Before we got halfway through the store and picked up one item, the customer service individual, Park, demanded that we leave because I dared to have my Service Dog with me. He said that “no pets allowed”. Hey service dog is far from being a pet. After multiple attempts to show him federal law on this subject he demanded that we leave the store or he would throw us out. This is blatant discrimination against disabled individuals with invisible handicaps. He said that he might allow a Seeing Eye Dog but seemed uncertain of that. This is a direct violation of the Americans with Disabilities Act. If you have any kind of disability or know someone who does I recommend you avoid this place and all costs. If there were a way to give zero stars, I would.
This hair supply store is definitely my absolute favorite! They have the best high quality hair bundles, excellent full and lace front wigs in all colors, lengths and styles, high quality hair lotions,cremes,gels( soft hold to super hold,spritz, Oils(Jamaican Black Castor Oil,Tea Tree Oil,Pure Shea Butters, Coconut Oils, a variety of African black Soaps containing essential oils,silk and satin scarves(long and short plus all designs, clothes
My first time going into the store I live right in the area. I was looking for some powder acrylic and upon walking in, I noticed that it was well organized and very clean.no smell,no clutter. I was totally impressed the customer service was definitely an a plus Brian was very helpful with helping me.Even though they didn't have what I wanted, he assured me that they will be ordering a new line of acrylic soon. Overall I'll give this store five stars and I will be visiting again.
I have been coming to the store for years. The owners and workers are very nice and always helpful. I love the new renovations recently made and they have some of the best prices in the area, especially on lashes and make up. This beauty supply store is apart of the Clarkston community and deserves our support.
This is the best beauty store I've after been too. I'm from Texas stopping for a visit and they blew my mind with the selection of merchandise. The people were VERY nice and helpful. They gave great suggestions for hair we were buying. 10/10, I'm definitely coming back before my trip back to Texas
I love this hair store. Its big, wide variety of products, reasonable prices, friendly staff, clean environment. The staff does not make you feel uncomfortable when you come to shop. I walk down to this hair store faithfully when i want to do my hair. And they have nice sales often. Cant wait to get back home to GA so I can go shopping! ????
Quick Facts About Venus Beauty Plaza
Venus Beauty Plaza is a beauty supply store that has received a mix of positive and negative comments. In order to understand its strengths and weaknesses, we will analyze each comment and identify common themes.
One recurring theme mentioned in the comments is the poor customer service at Venus Beauty Plaza. Customers have described the owner as racist and discriminatory. They have shared instances where they were mistreated and felt unwelcome in the store. One customer mentioned that their child was singled out for touching an item, while another was asked to leave because they had a service dog with them. These experiences reflect a significant weakness in the store's customer service, creating a negative atmosphere for potential customers.
In contrast to the negative customer service experiences, some customers have praised the store for its extensive collection of hair products. They mentioned that Venus Beauty Plaza has a wide variety of high-quality hair bundles, wigs, lotions, creams, gels, and oils. Customers appreciate the store's organization and cleanliness, mentioning that it is well-maintained and has no unpleasant odors. These aspects of the store can be considered strengths, as they contribute to a positive shopping experience and provide customers with a good selection of products.
Price is another factor mentioned in the comments. Some customers have mentioned that Venus Beauty Plaza has the best prices in the area, especially for lashes and makeup. This is a strength for the store, as competitive pricing can attract customers and contribute to their satisfaction.
Another strength highlighted in the comments is the friendly and helpful staff. Some customers mentioned that the workers are nice, always ready to assist, and provide suggestions for hair products. These positive interactions create a welcoming environment and contribute to the overall shopping experience at Venus Beauty Plaza.
Some customers mentioned the store's community involvement and connection with the Clarkston community. They appreciate the store's renovations and believe that it deserves support. This community engagement can be perceived as a strength, as it demonstrates the store's commitment to its local customers.
In conclusion, Venus Beauty Plaza has both strengths and weaknesses. The store's extensive collection of hair products, competitive pricing, cleanliness, and friendly staff are mentioned as its strengths. On the other hand, the poor customer service experiences described in the comments reflect a significant weakness. Overall, potential customers should keep these strengths and weaknesses in mind when considering shopping at Venus Beauty Plaza.
Place Pictures
Today
Opening Hours
| Monday | 09:30 AM - 08:30 PM |
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| Tuesday | 09:30 AM - 08:30 PM |
| Wednesday | 09:30 AM - 08:30 PM |
| Thursday | 09:30 AM - 08:30 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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