Venice Nail Spa Info
- 215 N West End Blvd, Quakertown, PA 18951 United States of America
- +1 215-538-8879
- [email protected]
- +1 215-538-8879
- +1 215-538-8879
Best PlaceJuice Reviews
So let me start by saying the customer service was amazing. I came right in and got in a chair where I felt welcomed. However, the quality of the service they provided was questionable. The shaping was off, the nails were lumpy, the nail on my punky finger was too small, and I was left with this crust all over my fingers. Not to mention my thumb was bleeding from my cuticle being cut. Nevertheless, they were comforting and sweet the entire time. Granted, she did an amazing recreation of the style I wanted but the execution needs a bit of work. I would recommend coming here for more simple styles.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Venice Nail Spa
Venice Nail Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers praised the customer service at the spa. They felt welcomed and comfortable from the moment they entered the establishment. The staff was described as delightful, friendly, and kind. The employees were also commended for their accommodating nature, as they were willing to fit in customers without reservations and provided excellent service. The friendly atmosphere created a relaxing environment, allowing customers to tune out the world and enjoy their experience.
Another strength mentioned is the color selection for gel and dip nails. Customers appreciated the wide variety of colors available to choose from, making it difficult for them to decide on just one. The extensive options gave customers the opportunity to experiment and find the perfect shade for their preferences.
The spa's ability to recreate the desired style was also highlighted as a strength. The employees were praised for their talent and efficiency in making sure customers were satisfied with the appearance of their nails before proceeding with each step. This attention to detail and personalized approach contributed to the positive experiences of many customers.
The affordability of the services provided by Venice Nail Spa was also mentioned as a strength. Customers appreciated the reasonable prices compared to other salons, making it an attractive option for those looking for quality nail services at a lower cost. Additionally, the point system used by the spa was praised, indicating that customers can accumulate points and potentially receive future discounts or rewards.
Moving on to the weaknesses, one common criticism was regarding the quality of the service provided. Several customers mentioned issues such as poor shaping, lumpy nails, and crust left on the fingers. In one case, a customer even experienced bleeding from their cuticle being cut. These negative experiences indicate a lack of attention to detail and skill in executing the desired style.
Another weakness mentioned was the inconsistency in honoring promotional offers. One loyal customer expressed disappointment and frustration when attempting to use a coupon received via text message. The customer felt the promotion was misleading and that the spa should have honored the discount as they were a loyal customer. This inconsistency in honoring promotions can lead to a negative customer experience and may deter repeat business.
In conclusion, Venice Nail Spa offers excellent customer service and a wide selection of colors. The staff is described as friendly and accommodating, creating a welcoming and relaxing atmosphere. The ability to recreate desired styles and the affordability of the services provided are also strengths. However, there are weaknesses in the quality of the service provided, as some customers experienced issues with shaping, lumpy nails, and cuticles being cut. Inconsistencies in honoring promotional offers were also mentioned as a weakness. Despite these weaknesses, many customers still had positive experiences and expressed their intention to return to the spa.
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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