Chow Town Info
Amenities
Best PlaceJuice Reviews
Seriously amazing food! Prices are great for an all you can eat buffet and the staff is super helpful and friendly. The sushi is fresh and My favorite is the hibachi grill. You choose your choice of meats, seafood or vegetables w/ rice or noodles and give it to the chef there. They will prepare it right in front of you. This is my go to place now.
I enjoyed peeling shrimp and crawfish. The mussels were small so get a few while you can. I didn’t like the stuffed crab. The pizza was oddly sweet. The top steam shrimp was good as well as the fried. The coconut shrimp was good. Things looked appetizing and service was confusing for me but staff was nice. Metal forks would be nice in a restaurant setting. I probably won’t revisit.
Went here with my family and it was a horrible experience. Most of the food was cold expect for the soups. Shrimp and other sea food had gone bad. The fried crab was raw in the middle and when we asked one of the managers she blamed it on the “new fryer.” I don’t need to tell you how ridiculous that sounds. We didn’t even get a discount for our bad experience. They even charged my 10 year old sister as an adult. Needless to say, I will not be going back here. 2/10 horrible food, decent staff, not that clean
Not even the ice cream tasted good and that wasn’t even made in house.
(the rest of the desert was decent though)
I was in town visiting family. They wanted to have a nice family dinner to celebrate and spend time together. The place was clean the staff was attentive and the food was delicious. They also have an amazing selection and variety of food options.
We went here on 2 8 23. The food was cold. I told the waiter and manager they argued with me said it was fine. I think the health department should pay them a visit. I got the honey chicken and a few other meats. All cold. There was a couple at a table across from us. They said the same thing. The food is cold.
Hibachi bar was awesome. The cook cooked it to perfection. The buffet was fresh and hot. Waitresses we're very courteous. Will be back next time I'm in town.
This place is absolute garbage. Being a chef in the Birmingham area myself, I am absolutely appalled that they have been allowed to stay in business and am currently questioning our health department services. The types of problems from this restaurant can kill people. Time temperature control problems, which cause food born illness. It is not to be taken lightly.
I liked Chow Town, went for a friend's birthday. I don't really like Chinese food and I am not a fan of buffet style restaurants because everyone is not clean so it was good but the servers were a little rude.
Quick Facts About Chow Town
Chow Town is a buffet-style restaurant that has received mixed reviews from customers. In order to evaluate the strengths and weaknesses of the restaurant, we will analyze the comments provided.
Starting with the strengths, one customer mentioned that the food at Chow Town is "seriously amazing." This indicates that the restaurant has delicious dishes that are enjoyed by patrons. Another positive aspect mentioned was the affordable prices for an all-you-can-eat buffet. This means that customers can enjoy a wide variety of food without breaking the bank. The staff at Chow Town also received praise for being super helpful and friendly, creating a welcoming atmosphere for diners.
The sushi at Chow Town was specifically highlighted as being fresh and delicious. This is important, as sushi is a popular and sought-after item at many Asian restaurants. Additionally, the hibachi grill was mentioned as a favorite, with customers choosing their preferred ingredients to be cooked right in front of them. This live cooking experience adds a unique touch to the dining experience.
On the other hand, there were some weaknesses mentioned in the comments. One customer mentioned that some of the dishes were not up to their expectations. For example, the stuffed crab and pizza were not enjoyed by this particular customer. Another complaint was about the size of the mussels, which were described as small. This indicates that the quality and taste of certain dishes may not consistently meet customers' expectations.
Another major concern raised by a customer was the issue of food temperature. Multiple reviewers mentioned that the food at Chow Town was often cold. This is a significant weakness, as customers expect their food to be served at the appropriate temperature to ensure both safety and enjoyment. One customer even suggested that the health department should visit the restaurant due to this issue. Cold food can lead to potential health risks and is not to be taken lightly.
Inconsistency in service was also mentioned as a weakness. While some customers found the staff to be friendly and attentive, others described encounters with rude servers. In a restaurant setting, good customer service is crucial to create a positive dining experience. Inconsistent service quality can impact customers' overall perception of the restaurant.
Cleanliness was another concern mentioned by a customer. While some customers found the restaurant to be clean, one reviewer mentioned that it was not "that clean." This suggests that the cleanliness standards at Chow Town may not consistently meet customers' expectations.
One customer also mentioned that the ice cream did not taste good and was not made in-house. While this may seem like a minor issue, it indicates that the quality or sourcing of some of the dessert options may not meet customers' expectations.
Overall, Chow Town has strengths such as delicious food, an affordable all-you-can-eat buffet, and a friendly staff. However, there are weaknesses including inconsistent food quality, issues with food temperature, variable customer service, and potential cleanliness concerns. These weaknesses should be addressed in order for the restaurant to improve and provide a more consistent and enjoyable dining experience for customers.
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Opening Hours
| Monday | 11:00 AM - 09:00 PM |
|---|---|
| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 09:00 PM |
| Saturday | 11:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 09:00 PM |
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