Vanity Nails & Spa Info
- 14102 E Sprague Ave, Spokane Valley, WA 99216 United States of America
- +1 509-822-7500
- [email protected]
- +1 509-822-7500
- +1 509-822-7500
Best PlaceJuice Reviews
I have loved every set of acrylics Tina has done for me! She is a true artist and so kind. Everyone at Vanity is actually extremely kind and attentive. I had a minor medical episode while there and they ensured I had water, offered me food, and had a technician wait outside with me until my ride had arrived to get me home safely. 10/10 recommend!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Quick Facts About Vanity Nails & Spa
Vanity Nails & Spa has received mostly positive comments from customers, highlighting the strengths of the salon. However, there are also a couple of negative comments that point out weaknesses or areas for improvement.
One of the major strengths of Vanity Nails & Spa is the skill and artistry of their technicians. Customers have praised Tina, Vanessa, and Donna for their amazing work, saying that they exceeded their expectations and did a beautiful job. Their talent and professionalism are consistently commended, with some customers even saying that they did better than the reference photos they provided. This indicates that the salon has a team of highly skilled and experienced nail technicians who are able to deliver top-quality service.
Another strength of Vanity Nails & Spa is their attentive and kind customer service. Multiple customers have mentioned how kind and attentive the staff members are. They have gone above and beyond to ensure the comfort and well-being of their clients. One customer mentioned a minor medical episode they had, and the staff provided them with water, food, and even had a technician wait outside until their ride arrived. This demonstrates that Vanity Nails & Spa has a caring and customer-centric approach, making their clients feel valued and well taken care of.
The salon also receives praise for its overall quality and cleanliness. Customers have mentioned that the service was wonderful and that they enjoyed their experience at the salon. The technicians were gentle and careful, and they even implemented disposable tub liners for pedicures to ensure the health and safety of their clients. This displays a high level of hygiene standards and attention to detail, which is essential in a nail salon. Additionally, the salon offers beverages to their clients, further enhancing the overall experience and customer satisfaction.
However, there are a couple of weaknesses mentioned in the comments. One customer mentioned that the shape of their nails was different from what they were hoping for. They described them as too short and pointy, which was not their desired shape. This suggests a lack of communication or understanding between the technician and the client. The customer did mention that the overall quality was still good, but the difference in shape was a disappointment. This indicates that there may be room for improvement in terms of understanding and fulfilling clients' specific requirements.
Another negative comment highlighted the issue of communication between the client and the technician. The customer stated that they were unhappy with the outcome of their nails as they looked nothing like the picture they provided. They expressed frustration with the lack of communication and felt that their money was wasted. This comment underscores the importance of effective communication and understanding between clients and technicians to ensure that the desired outcome is achieved.
In conclusion, Vanity Nails & Spa has several strengths that make it a recommended place for nail services. Their technicians are highly skilled and deliver beautiful results, exceeding clients' expectations. The salon also provides attentive and kind customer service, ensuring the well-being of their clients. The overall quality and cleanliness are commendable, with proper hygiene measures implemented. However, there is room for improvement in terms of communication and understanding between clients and technicians, as some customers expressed disappointment in the shape and outcome of their nails. By addressing these weaknesses, Vanity Nails & Spa can further enhance their reputation and continue providing excellent service to their clients.
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Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:30 AM - 05:30 PM |
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