Us Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Best PlaceJuice Reviews
This was such a terrible experience. The pedicure took only 15 minutes which was unusually quick, but the man made me so uncomfortable during the manicure. He filed my nails and buffed the top, then began painting without cleaning them. I quickly noticed there was lots of visible debris (raised spots, random spots showing through the polish) and asked him if we could get those out. He said it was my nails. I apologized and said I am sure it’s debris stuck on my nails, not my nails. He raised his voice and then went on to say he’s doing his best and if I was there to get a free manicure then fine, I wouldn’t have to pay. I assured him I wanted to pay and that was not what was going on, but he refused to fix them or take the polish off when I asked because I just wanted to get out of there after he got mad at me and wouldn’t fix anything. He told me it was my fault I picked a bad color and just kept going. I attached example pictures but I have an open cut, random bubbles, bumps, a random sparkle and ragged edges that need to be refiled. It was dirty to boot- there were clipped nails on the table from someone previous. I’ve never ever had a nail experience this - please use caution with going here!
Good service, good nails, reasonable price
Excellent job! I've been looking for a new nail salon, and just tried US Nails in Warsaw, IN+ for the first time yesterday.
This is my new favorite salon! It is a full-service salon. Appointments and walk-ins are welcome.
I got a full set of gel nails. My neighbor has also been there now, and she loved her pedicure. She will be going back to US Nails too!
When people say that the man who works here is rude, made them feel uncomfortable, said that they have “ugly nails” or that his poor job is because “you chose an ugly color,” it is absolutely true. The same thing happened to me. He did such a visibly poor job on my nails that I asked him to fix them. When I did that, he very roughly took the color off my nails, threw the other samples at me and told me me it looked bad because I chose an ugly color and that I asked for my nails to be too short. He, in front of another customer, yelled that he couldn’t spend all day on me and that it wasn’t his fault. I really hope others read this and take their business elsewhere.
My husband, mother-in-law, sister-in-law and I all came her for pedis for my sister’s 26 birthday. We had a great time! We were served right as we came in. The gentleman who serviced our feet was very knowledgeable, fun, tidy, and efficient. A flawless job well done!
The gentleman at US Nails did a phenomenal job and very affordable!! My nails are decorated for Valentines Day!
Great prices and great work!
ETA: I just noticed there are just a couple of bad reviews, but it seems like those reviews have more to do with the reviewer than the work done by staff. Everyone is different, but I loved having a professional give me honest advice and chat with me during my service. This place doesn’t need the glitz and glamour that other places use to lure you in and over charge for lesser work. Highly recommend ????
Great service and great choices to choose from and I love whaty my nails look like afterwards! ❤️????
Quick Facts About Us Nails
US Nails place has both strengths and weaknesses based on the comments provided. The strengths include good service, good nails, reasonable price, excellent job, full-service salon, appointments and walk-ins welcome, knowledgeable and efficient staff, and great prices.
One of the main strengths mentioned is the good service and quality of nails provided by US Nails. Customers have expressed satisfaction with their nails and are pleased with the end result. The affordable prices are also seen as a positive aspect of the salon, making it an attractive option for customers.
The fact that US Nails is a full-service salon is another strength. This means that customers can get a variety of services done in one place, making it convenient and time-saving. The availability of both appointments and walk-ins is also beneficial for customers, as it allows for flexibility in scheduling.
Many customers have praised the knowledge and efficiency of the staff, noting that they have received flawless and well-done services. This indicates that the staff at US Nails are experienced and skilled in their work, ensuring customer satisfaction.
Another strength mentioned by a customer is the great choices available at US Nails. This suggests that the salon offers a wide range of options for customers to choose from, allowing them to get the exact look they desire.
Despite these strengths, there are also weaknesses of US Nails place based on the comments. One major weakness is the rude and uncomfortable behavior of the male staff member. Several customers have mentioned feeling uncomfortable or being treated poorly by this staff member, with one even stating that they were yelled at in front of another customer. This indicates a lack of professionalism and customer service skills on the part of the staff member.
Additionally, there have been complaints about the poor job done on nails and the refusal of the staff to fix them. Customers have mentioned visible debris, raised spots, random bubbles, and ragged edges on their nails, indicating a lack of attention to detail and quality in the services provided. The fact that the staff member blamed the customers for these issues and refused to rectify them further highlights the poor customer service.
Another weakness mentioned is the cleanliness of the salon. One customer noted finding clipped nails on the table from a previous customer, suggesting a lack of cleanliness and hygiene standards.
In conclusion, while US Nails place has strengths such as good service, good nails, reasonable prices, and efficient staff, there are also weaknesses including rude and uncomfortable behavior from a staff member, poor job done on nails, refusal to fix issues, and lack of cleanliness. It is important for potential customers to consider these strengths and weaknesses when deciding whether or not to visit US Nails.
Today
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| Sunday | Closed |
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