Ultimate Nails and Spa Moss Bluffs Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
This was my first time going to this nail spa and I am beyond happy I did. I called and booked an appointment when I arrived I was seated right away. I had my nails done by Michael he was so kind and helpful, he even worked with me to come up with exactly what I wanted my nails to look like. He made me laugh and smile the whole time, my nails are the best I've ever had he really took his time. I can't wait to go back and get them done again, I will be getting my feet done next time too. ♥ Call and make an appointment it helps to not have to wait and be sure to ask for Michael he really is the best nail tech!
The best place I've gotten my nails done at, 100% recommend. The people are nice there and the work is beautiful.
Do NOT get your nails done here. I had dip nails done for the first time here. The man who did them did a terrible job. I tried telling him during the ordeal that it wasn’t right and he told me he wasn’t finished yet. By the time he finished I had to leave, I couldn’t wait there to complain. I planned to go back the next day. I went back the next day and told the owner (guy at the front). He told me I should have told him yesterday, I should have told him right away. He tried to make me wait for the same guy to fix them. I said no, he isn’t touching my nails again. So the owner sat me at a dirty/used work station. He used the sander to get to work on getting the dip off and he kept hitting my skin. After him (owner) hitting my skin AT LEAST 8-10 times I was holding back tears, I felt he had to be doing this on purpose. I waited for him to take all the dip off and I left. This salon does not care about quality of work or customer satisfaction. I paid $46 and wasted collectively 3 hours for the worst nail salon experience I’ve ever had.
Tiffany did fabulous work... from deluxe pedi to fill and American style gel. Wish I had a salon like this near me!
My favorite nail salon in Lake Charles. Staff is very friendly and you always get great service. You get treated top notch. Atmosphere is “A” class , plenty of staff to assist customers needs. Never disappointed with service. I appreciate that they take their time and do a wonderful job. Great prices as well. Highly recommend!!
The service was impeccable. Hannah did my beautiful ombré names and Mannie did my deluxe pedicure, which is VERY worth the money. This is my second salon here in Lake Charles and I will not be going anywhere else. Great service, people and beautiful atmosphere. Plus Ultimate is open on Sunday’s, which is huge!
The guy who did my manicure was so gentle and took his time. He listened to what I wanted and did it perfect. They lasted for a month before I needed to get them refilled. Will definitely be going back. Pedicure was ok but was overpriced to me.
Arrived for a pedicure and full set. The pedicurist was great. However, the nail tech that I was assigned to was horrible! She was asleep and slobbering when I was brought to her booth. She rushed through the service; leaving the edges of my nails unkempt. She complained that I wanted to dry the gel polish a bit longer saying she knew what was best (despite the fact that I had just touched them and left a fingerprint). To keep it fair, the owner did try to rectify the situation, but I was too disgusted to stay any longer.
Quick Facts About Ultimate Nails and Spa Moss Bluffs
Ultimate Nails and Spa Moss Bluffs place receives mostly positive reviews, with customers praising the friendly staff, beautiful work, and great service. However, there are a few negative comments that highlight some weaknesses of the salon.
One of the main strengths of Ultimate Nails and Spa Moss Bluffs place is the quality of their work. Customers consistently mention that their nails turned out beautifully and that the nail technicians take their time to ensure a perfect result. They also appreciate the range of services offered, including deluxe pedicures and gel manicures.
Another strength of the salon is the friendliness of the staff. Multiple reviews mention how kind and helpful the nail technicians are. Customers feel comfortable and enjoy the pleasant atmosphere of the salon.
Many customers also appreciate the convenience of the salon. Ultimate Nails and Spa Moss Bluffs place is open on Sundays, which is a rarity for nail salons. This allows customers with busy schedules to still get their nails done on their preferred day.
In contrast, one of the weaknesses of the salon is the poor customer service experienced by a few customers. One reviewer describes a negative experience where the technician did a terrible job and the owner was unhelpful. The reviewer felt that the salon did not care about the quality of their work or customer satisfaction. This highlights a lack of professionalism and attentiveness on the part of some staff members.
Another weakness mentioned in a negative review is the lack of cleanliness. A customer describes being seated at a dirty and used workstation, which is unacceptable for a salon. This indicates a potential issue with maintaining cleanliness and hygiene standards.
Additionally, one reviewer mentions an issue with a nail technician who was asleep and rushing through the service. This indicates a lack of professionalism and attentiveness on the part of that particular technician.
Price is another weakness that some customers mention. One customer felt that the pedicure was overpriced, indicating that the salon may have higher prices compared to other similar establishments in the area.
In conclusion, Ultimate Nails and Spa Moss Bluffs place has several strengths, including the quality of their work, the friendliness of their staff, and the convenience of their opening hours. However, there are some weaknesses in the form of poor customer service, cleanliness issues, and potentially higher prices. It is important for the salon to address these weaknesses to ensure a consistent and positive customer experience.
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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