Topkapi Meze Grill - Locations from All Over the World

Topkapi Meze Grill Info

Best PlaceJuice Reviews

Topkapi is great. I only ever had the chicken kebab with rice and salad, which is absolutely gorgeous, and the quarter pounder with chips, which is my favourite thing there. The portions are quite big, very tasty and staff is always super friendly! Highly recommend.

OPEN Reviews (29)

Amenities

Service options

Delivery
Takeaway
Dine-in

Accessibility

Wheelchair-accessible entrance

Offerings

Healthy options
Late-night food

Dining options

Lunch
Dinner
Dessert

Atmosphere

Casual

Crowd

Groups

Payments

NFC mobile payments

Quick Facts About Topkapi Meze Grill

Topkapi Meze Grill is a Turkish restaurant that receives mostly positive reviews. The strengths of the restaurant can be identified from the comments provided. One of the main strengths is the quality and taste of the food. Customers consistently praise the delicious flavors and the tenderness of the chicken in particular. The use of high-quality ingredients and the cooking techniques contribute to the overall positive dining experience.

Portion sizes are also mentioned as a strength of Topkapi Meze Grill. Customers express that the portions are quite big, providing value for money. This is particularly highlighted in the comment where a small chips order is described as being large enough to be a large size. The generous portion sizes contribute to the satisfaction of customers and their likelihood of returning to the restaurant.

The staff at Topkapi Meze Grill are consistently described as friendly and providing quick service. This is an important strength as it contributes to creating a welcoming atmosphere for customers. Friendly and efficient staff can enhance the overall dining experience and leave a positive impression on guests.

Authenticity is also noted as a strength of Topkapi Meze Grill. Customers mention that the restaurant offers authentic Turkish food, providing a taste that is true to the cuisine. This can be a draw for customers who are seeking an authentic dining experience and adds to the overall appeal of the restaurant.

Despite the positive comments, there are some weaknesses that can be identified. One weakness is related to the online ordering and delivery service. One customer mentions that the restaurant is not equipped to handle online orders and experiences a significant delay in receiving their food. This can be a drawback for customers who prefer the convenience of online ordering and prompt delivery.

Another weakness is related to the lack of communication regarding wait times. One customer mentions that they had to wait for their order and did not receive any updates or estimations of the wait time. Clear communication about wait times can help manage customer expectations and prevent dissatisfaction.

Additionally, one customer mentions that they were disappointed with the choice of meats in their order. Despite asking for the most popular dish, they received very little chicken and lamb, and instead, received a large amount of doner meat. This suggests a lack of consistency in the composition of dishes and may lead to disappointment for customers who have specific preferences.

In conclusion, Topkapi Meze Grill has several strengths including the quality and taste of the food, generous portion sizes, friendly staff, and authenticity. However, there are weaknesses related to online ordering and delivery, lack of communication regarding wait times, and inconsistencies in the composition of dishes. Overall, the positive aspects of Topkapi Meze Grill outweigh the weaknesses, making it a recommended restaurant for those seeking delicious and authentic Turkish cuisine.