Top Beauty Supply Info
- 932 Airport Rd, St. Louis, MO 63135 United States of America
- +1 314-522-9999
- [email protected]
- +1 314-522-9999
- +1 314-522-9999
Amenities
Quick Facts About Top Beauty Supply
Top Beauty Supply is a beauty supply store that receives mixed reviews from customers. Some customers appreciate the store and its offerings, while others have had negative experiences. In order to analyze the strengths and weaknesses of Top Beauty Supply, we will examine the comments provided.
One of the strengths of Top Beauty Supply is its loyal customer base. One customer mentioned that they have been shopping at the store for years and still consider it one of their favorites, even after moving away from the area. This loyalty speaks to the satisfaction and trust that some customers have in the store's products and services.
Another strength highlighted in the comments is the courtesy and protection shown by the store owners during a dangerous situation. When gunshots were heard nearby, the store owner promptly locked the doors and assured the safety of the customers before allowing them to leave. This displays a commitment to customer wellbeing and shows that the store owners prioritize the safety of their customers.
Additionally, one customer expressed gratitude for the friendly and helpful staff at Top Beauty Supply. They mentioned that the staff remembers them and provides assistance even when they are looking for items not on their list. This shows that the staff is attentive and goes above and beyond to provide a positive shopping experience.
On the other hand, there are also weaknesses pointed out by customers in the comments. One customer felt that the store was racist, as they experienced being followed around every time they visited the store. This made them feel like a criminal and they expressed disappointment and frustration over this treatment. This allegation of racism can be seen as a significant weakness for Top Beauty Supply, as it affects their reputation and potentially discourages customers from visiting the store.
Additionally, some customers mentioned that the store often does not have the items they are looking for. This can be frustrating for customers who have specific beauty needs or preferences and rely on the store to stock a wide variety of products. The lack of availability can be seen as a weakness for Top Beauty Supply, as it may cause customers to seek out alternative beauty supply stores that better cater to their needs.
Furthermore, a customer reported finding expired products on the shelves of the store. This raises concerns about the quality and safety of the products being sold. Selling expired products can damage the store's credibility and erode customer trust. It is important for Top Beauty Supply to ensure that they have proper inventory management systems in place to avoid such issues in the future.
Lastly, a customer described an incident involving allegations of racism, where the store allegedly made derogatory comments about the African American community. This situation further reinforces the claim that the store is racist and creates a negative image for Top Beauty Supply. Incidents like these can severely damage a store's reputation and lead to a loss of customers.
In conclusion, Top Beauty Supply has a loyal customer base and provides excellent customer service in some instances. However, there are clear weaknesses within the store, such as allegations of racism, lack of product availability, and selling expired products. These weaknesses need to be addressed in order for the store to improve its reputation and retain its customers. It is crucial for Top Beauty Supply to address these issues and take appropriate measures to ensure a positive shopping experience for all customers.
Today
Opening Hours
| Monday | - |
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| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | Closed |
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