Tip Top Nails Info
- 1303 Metro Ave, Gallup, NM 87301 United States of America
- +1 505-488-2277
- [email protected]
- +1 505-488-2277
- +1 505-488-2277
Best PlaceJuice Reviews
I just moved back from Tennessee and I hate having to shop for nail salons and hair dressers. I tried out this place the first time and she did my nails SO AMAZINGLY. She perfected them to a T and was extra and gentle. I am obsessed with how my nails came out and I’m so glad I don’t have to shop around because I will be coming here every time!!! ABSOLUTELY recommend!!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Quick Facts About Tip Top Nails
Tip Top Nails has received a mix of positive and negative feedback from customers. Let us analyze the strengths and weaknesses of the salon based on the comments provided.
Starting with the strengths, one customer who recently moved back from Tennessee had an amazing experience. They praised the salon for their excellent nail services and mentioned that they would continue coming to Tip Top Nails in the future. This positive review signifies that the salon has the ability to provide exceptional nail services and satisfy their customers.
Moreover, another customer mentioned that the sanitation procedures are followed at the salon. This is important as it ensures that the salon maintains cleanliness and prioritizes the health and safety of their customers.
Additionally, a customer appreciated the fast service provided by the salon. Quick service is often desirable for customers who are looking to save time and get their nails done efficiently.
Furthermore, a commenter mentioned that Tip Top Nails has relatively affordable prices compared to other salons in town. This could be a competitive advantage for the salon, as customers are always on the lookout for good value for their money.
Moving on to the weaknesses of Tip Top Nails, one customer had a terrible experience and strongly advised against visiting the salon. They mentioned a foul smell of smoke, which suggests a lack of proper ventilation in the salon. This could be discomforting for customers who are sensitive to smells or who prefer a clean and fresh environment.
Moreover, the same customer had their nails done poorly, with uneven nails, the wrong color, and top coat only partially applied. This indicates that the quality of service at the salon may not always be consistent or up to the standards expected by customers.
Additionally, the customer mentioned disrespectful behavior from the nail technician. The technician did not make an effort to fulfill the customer's request and simply refused to try. Furthermore, the technician left the customer unattended to help another customer, which is unprofessional and disrespectful.
Another customer commented on the bad customer service they received after being a longtime customer of the salon. They were publicly humiliated by the owner and left feeling mistreated. This indicates that the salon may not prioritize the satisfaction and well-being of their loyal customers.
Furthermore, a customer mentioned witnessing rude behavior from a nail technician towards another customer. This is not acceptable and suggests a lack of professionalism and customer service training among the salon's employees.
In conclusion, the strengths of Tip Top Nails include their ability to provide excellent nail services, follow sanitation procedures, provide fast service, and offer relatively affordable prices. On the other hand, the weaknesses include a foul smell of smoke, poor quality of service, disrespectful behavior from the staff, and incidents of rude behavior towards customers. Based on the feedback provided, it is recommended to address these weaknesses in order to improve the overall customer experience and perception of Tip Top Nails.
Today
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Location
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