The Tredegar Arms Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Health and safety
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Mask required
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Staff required to disinfect surfaces between visits
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
This pub has been revamped and we noticed that it was sparkling whereas the last time we went in we turned around as it was noticeably grubby. Staff very friendly and fish and chips were delicious. Really good experience.
Great friendly atmosphere, real pub vibe and a great pub
Nice little pub and nice atmosphere, sadly ran out of real ale, due to all the Christmas parties in there.
Will never eat here again. Steak pie too hard to eat. 8 cold chips and cold brocoli. Chicken sent back as wasn't thoroughly cooked. Staff not happy that it was sent back. 1 staff behind the bar run off her feet. Queues constantly. Toilets not clean broken toilet seat. Left and then blocked in by an inconsiderate drinker. Will avoid at all costs. Menu very basic and expensive. Manager not interested in anything that we had to say!
Staff here were so lovely, welcoming and friendly. Didn't realise the menu was limited to burgers, pizzas etc but at £10 for 2 meals was good value. Enjoyed our visit but wouldn't return if wanting to eat as need a wider choice of food.
Great quiz, great service, shame no food was served.
Busy little pub with excellent customer service , worth a visit ????
Been revamped. Now serves meals as well as having a coffee and cake station. Food good value,taste and portions
Quick Facts About The Tredegar Arms
strengths. The first comment highlights that The Tredegar Arms has been revamped and is now sparkling clean. This is a significant strength as it shows that the pub has made efforts to improve its overall appearance and cleanliness, which is crucial in attracting customers.
Another strength mentioned in the comments is that the staff are very friendly. Friendly staff are essential in creating a welcoming and pleasant atmosphere for customers, which enhances their overall experience. Additionally, the staff's friendliness can make customers feel valued and encourage them to return.
The fish and chips being described as delicious is another strength of The Tredegar Arms. Good food is a crucial aspect of any pub or restaurant, and positive comments about the taste of the food can attract more customers. Delicious fish and chips indicate that the pub is capable of providing quality meals to its patrons.
The second comment mentions a great friendly atmosphere and a real pub vibe. This comment suggests that The Tredegar Arms has successfully created a warm and inviting atmosphere for its customers. Having a pleasant atmosphere is crucial in retaining customers and encouraging them to return.
The final positive comment highlights the great quiz and excellent customer service. Quiz nights can be an effective way to attract customers and keep them entertained. Additionally, excellent customer service is always a strength for any business, as it ensures that customers are well taken care of and leaves a positive impression.
weaknesses. One negative comment states that the pub ran out of real ale due to all the Christmas parties. Running out of a popular drink like real ale can be seen as a weakness as it can disappoint customers who were specifically looking forward to enjoying that particular beverage. This situation may lead to customers considering other venues that have a better supply of their preferred drinks.
Another comment describes a bad dining experience, with steak pie being too hard to eat, cold chips and broccoli, and undercooked chicken. This highlights a weakness in the food quality and preparation at The Tredegar Arms. Inconsistent food quality and poorly cooked dishes can result in dissatisfied customers and a negative reputation.
The same comment also mentions the staff not being accommodating when the food was sent back and one staff member being overwhelmed. This indicates a weakness in the pub's ability to handle busy periods and provide satisfactory customer service. Insufficient staffing and a lack of responsiveness to customer concerns can leave patrons feeling frustrated and unappreciated.
The comment about the menu being limited to burgers and pizzas is another weakness mentioned. Limited food options can be a deterrent for customers, especially those looking for a wider variety of choices. Offering a diverse selection of dishes can attract a broader customer base and cater to different tastes and preferences.
Overall, while The Tredegar Arms has strengths such as a revamped and clean appearance, friendly staff, delicious fish and chips, a great atmosphere, and a successful quiz night, it also faces weaknesses including running out of popular drinks, inconsistent food quality, inadequate staffing during busy periods, and a limited menu. Addressing these weaknesses can improve the pub's overall customer satisfaction and attract a larger customer base.
Place Pictures
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Opening Hours
| Monday | 02:00 AM - 09:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:30 PM |
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