The Nail Affair Info
Amenities
Best PlaceJuice Reviews
Out of 10 nails, only my left pinky looks good. I walked in to this place while my best friend got her lashes done next door. I own a dayspa and this quality of work is unacceptable. I couldn’t even complain because there was only one nail tech, who could fix it? No one. The decor of the salon is nice but they must be brand new owners. I asked if they would play music and they told me no, watch the news with them. So now I have nails that are ugly and knowledge of the weather this week. ???? highly don’t recommend
First problem, they set me up in the chair while helping other customers, they were not paying attention as the water starter pouring out of the feet rest so I had to yell to get their attention.
Second my manicure lasted 1 day and it started peeling off one by one.
Third my pedicure also peeled 2 days later.
So $75 for a 3 day service.
Vivian and Jason are my absolute favorite nail team!!! I come in every two weeks for a gel mani and every four weeks for gel mani and pedi. I've been coming for years and would never go anywhere else. I have never been a fan of my stubby fingers and Vivian always makes them look incredible. Best hand and foot massages too! Love this place! ????????❤️
I love coming in here. The staff is very friendly and caring! They took their time with my nails and I am very satisfied! I will definitely come back again! I highly recommended it!!
I’m new to the southwest area & was in NEED of a new nail salon. I went here & was truly amazed at the service & professionalism of each nail tech. I received a Pearl pedicure, Gel full-set & got my eyebrows done. The entire experience was great. Nail shop is beyond clean, very nice atmosphere, extremely friendly technician, that take their time with each of their customer. Just really enjoyed my day at the spa today. Thank you to Hung & Kim. The hospitality was great. Definitely will be making this my new nail salon & recommending anybody in this area to try them out.
A very good experience. The staff is accomodating and you will feel welcome. I love my nails and this place and highly recommend their services.
The foot massage was so relaxing.
I got my nails done with the gel and two days later it started coming off around the base of the nail. Had to go back and get it fix. But as you can see from the picture, less than a week since I had the fix it almost all of them are peeling at the base
My gel nails have lasted for more than two weeks! And the experience there was unlike any other nail place i jave been to. They had new girl and aarow playing on all the TVs and it was awesome. Friendly staff too.
Quick Facts About The Nail Affair
The Nail Affair place has both strengths and weaknesses, as indicated by the comments provided. It is important to note that opinions may vary, and each individual's experience may differ.
One of the strengths mentioned is the decor of the salon. The comment states that the salon has a nice atmosphere, which can contribute to a pleasant experience for customers. Additionally, the staff is described as friendly and caring, which is another positive aspect. It can create a welcoming and comfortable environment for customers.
The nail technicians at The Nail Affair place are also praised for their skills and professionalism. Some customers mention that they have been coming to the salon for years and would not go anywhere else. This indicates that the quality of the nail services provided is satisfactory for these individuals.
The foot massage service is another strength mentioned in one of the comments. The customer states that the foot massage was very relaxing, suggesting that this aspect of the service provided is enjoyable and satisfactory.
However, there are also several weaknesses identified by the comments. One common complaint is the durability of the nail services. Multiple customers mention that their manicures and pedicures started peeling off within a few days or even within 1 day of getting them done. This is a significant drawback, as customers expect their nail services to last for a reasonable amount of time.
Another issue raised is the lack of attention and care given to customers during their services. One customer mentions that they had to yell to get attention when water started pouring out of the footrest. This suggests that there may be instances where the staff is not attentive to the needs of customers, which can be frustrating and lead to a negative experience.
Furthermore, there are complaints about the pricing of services. One customer mentions that they paid $75 for a service that only lasted 3 days. This indicates that the pricing may not be reasonable or justified considering the short duration of the service.
Another weakness mentioned is the lack of availability of nail technicians. One customer states that there was only one nail tech present, which made it difficult to address any concerns or issues with their nails. This suggests that there may be limited staff availability, which can result in longer wait times or difficulty in getting assistance.
Additionally, one customer mentions that they requested music but were told to watch the news instead. This might suggest a lack of flexibility in accommodating customer preferences and suggests that the salon may not prioritize creating a personalized and enjoyable experience for each customer.
In conclusion, The Nail Affair place has strengths such as a nice atmosphere, friendly staff, and skilled nail technicians. However, there are weaknesses in terms of durability of the nail services, lack of attention to customers, pricing, limited staff availability, and a potential lack of flexibility in fulfilling customer preferences. These weaknesses should be addressed in order to improve the overall customer experience and satisfaction at The Nail Affair place.
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