The Diner

+44 141 370 7000

22 Mackinlay Pl, Newton Mearns, Glasgow G77 6EY United Kingdom of Great Britain and Northern Ireland

Open Today: -

The Diner Info

22 Mackinlay Pl, Newton Mearns, Glasgow G77 6EY United Kingdom of Great Britain and Northern Ireland
+44 141 370 7000
[email protected]
+44 141 370 7000
+44 141 370 7000

Best PlaceJuice Reviews

Nice diner, friendly staff, not a bad menu, however in saying that our chicken on a waffle was just a bit too crispy as you can tell by looking at the picture, there's plenty of parking at the Avenue shopping centre.

OPEN Reviews ()

Amenities

Service options

Kerbside pickup
Delivery
Takeaway
Dine-in

Health and safety

Staff wear masks
Staff get temperature checks
Staff required to disinfect surfaces between visits

Highlights

Great tea selection

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Offerings

Coffee
Kids' menu

Dining options

Breakfast
Lunch
Dinner
Dessert

Amenities

Good for kids
Toilets

Atmosphere

Casual

Crowd

Groups

Quick Facts About The Diner

The Diner has a mix of strengths and weaknesses, as highlighted in the comments provided. On the positive side, customers appreciate the friendly staff and the overall pleasant atmosphere of the restaurant. The menu is also generally well-received, with some dishes being delicious and freshly made to order. The option for halal food is also appreciated by some customers.

One of the main strengths mentioned is the quick service and efficiency of the staff. However, there are also some comments that contradict this, mentioning a long waiting time and only two staff serving. This inconsistency in service could be a weakness for The Diner, as it can lead to customer frustration, especially during busy times.

The quality of the food at The Diner is a mixed bag. Some customers mention that their meal was delicious, while others complain about cold food and lack of taste. The comment about black pudding being vegetarian and mushy implies a lack of attention to detail in the kitchen, as it should have been made with meat and have a firm texture. Inconsistency in food quality can be a significant weakness for any restaurant.

Another weakness highlighted is the issue of organization. There is a customer complaint about being charged incorrectly and having to go back and pay again. This demonstrates a lack of attention to detail and proper systems in place for managing orders and payments. Such incidents can lead to unsatisfied customers and damage the reputation of the establishment.

In terms of the physical aspects of The Diner, there is mention of plenty of parking available at the Avenue shopping center. This can be viewed as a strength, as customers appreciate having convenient access to parking. However, there is no mention of the interior design or ambiance of the restaurant, so it is difficult to evaluate this aspect.

Overall, The Diner has some strengths, such as a friendly staff and a generally good menu. The quick service is also appreciated by most customers. However, there are some weaknesses, including inconsistencies in food quality and service, as well as issues with organization and attention to detail. These weaknesses can impact the overall dining experience and may need to be addressed in order to improve customer satisfaction and attract repeat business.