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The Chichester Hotel

+44 1268 560555
Old London Rd, Wickford SS11 8UE United Kingdom of Great Britain and Northern Ireland
Open Today:

Amenities

Best PlaceJuice Reviews

Kein WLAN auf den Zimmern. 2 getestet. Renovierten Zimmer geht die Dusche nicht. Einfach zum vergessen.
apparently, it was nice once. Then it seems they would be paid better with asylum seekers, then sold it. The new owner must be regretting it. bad. We booked 3 nights and when it is minus 5 degrees, you want to have a shower or bath and the water is lukewarm at best whie they insist it is hot because th eboiler sazys 70 degrees. Heating was probably using most of that because the water sucked. Complained but no luck. Apologetic, but that does not warm anything. we checked out the same evening ab=nd requested a refund which was denied.
Also, no breakfasts, dinner, bar. nothing
Avoid at east untill the new owner sorts things out
Cancelled a friend's wedding with less than 1 weeks notice without any explanation. A few days later it was discovered they took in immigrants because they would make more money. Absolutely appalling people running this place and I hope this comes back around to bite them.
The staff are horrible, haven't got a clue what's going on they do not care about the guests staying! Awful service would definitely not recommend staying here????????
Run down hotel. Dont expect much if you stay here. Room reasonable and wifi. Rest really poor
Went for a dinner and disco night for my cousin Hen Do. Great food and great DJ.
Had a Superior Twin room which still needed a bit of work to it. No hairdryer in the room. No mirror where the desk was which you could do with when doing your hair. The mirror on the wall was abit far from the plug .
Only one staff member serving breakfast so we had to wait half an hour for breakfast
Poor poor poor.. unhelpful staff. Not helpful at all. Dirty run down, can't see how it's still changing money like it is
Unfortunately whilst roms OK,no facilities available. No food & no bar. Web ite misleading.

Quick Facts About The Chichester Hotel

The Chichester Hotel seems to have several weaknesses based on the comments provided. One of the main issues mentioned is the lack of Wi-Fi in the rooms. In this modern age, having access to the internet is crucial for many guests, whether for work or leisure purposes. Not having Wi-Fi can be a significant inconvenience and may discourage potential guests from staying at the hotel.
Furthermore, there are complaints about the condition of the renovated rooms. Specifically, one comment mentions that the shower in the renovated rooms does not work. This is unacceptable as guests expect all amenities to be in working order when they arrive. It reflects poorly on the hotel's maintenance and attention to detail.
Another weakness highlighted is the lukewarm water in the showers and baths. The comment suggests that the heating system may be the cause of this issue, as the water is supposedly supposed to be heated to 70 degrees. Lukewarm water can be extremely uncomfortable, especially during cold weather. Guests expect hot water for a comfortable shower or bath, and the hotel's failure to provide this is disappointing.
The lack of breakfast, dinner, and a bar is also mentioned as a weakness. Many guests choose to stay at hotels that offer these amenities as it adds to the overall experience and convenience. By not providing these services, the Chichester Hotel may fail to meet the expectations of its guests and lose out on potential revenue.
Additionally, the comments reveal that the hotel canceled a friend's wedding with less than one week's notice without providing any explanation. This is a significant weakness as weddings are important events that require careful planning and preparation. The lack of communication and explanation regarding the cancellation is unprofessional and disrespectful to the couple and their guests. This incident reflects poorly on the reputation and reliability of the hotel.
Another weakness highlighted is the unhelpful and uncaring staff. Good customer service is crucial in the hospitality industry, and negative experiences with staff can greatly impact the overall guest experience. The comments suggest that the staff at the Chichester Hotel are not knowledgeable or attentive to the needs of the guests. This can lead to frustration and dissatisfaction among guests.
Furthermore, several comments mention that the hotel is run-down and dirty. This is a significant weakness as cleanliness and maintenance are crucial in providing a comfortable and pleasant stay for guests. A run-down hotel can deter potential guests and negatively affect the overall reputation and perception of the establishment.
Lastly, the comment states that the hotel's website is misleading, specifically regarding the availability of facilities such as food and a bar. Misleading information can lead to disappointment and frustration among guests who may have chosen the hotel based on the advertised amenities.
Despite these weaknesses, there are a few strengths mentioned in the comments. One comment mentions that the food and DJ at a dinner and disco night were great. This suggests that the hotel is capable of providing enjoyable events and quality meals.
Additionally, another comment states that the room was reasonable and had Wi-Fi. While this contradicts an earlier comment about the lack of Wi-Fi, it suggests that some rooms may have access to this service.
In conclusion, the Chichester Hotel has several weaknesses that need to be addressed. These include the lack of Wi-Fi in rooms, issues with renovated rooms and lukewarm water, the absence of breakfast, dinner, and a bar, the cancellation of a wedding without explanation, unhelpful staff, a run-down and dirty appearance, and misleading information on the website. However, there are a few strengths mentioned, such as enjoyable events and meals, as well as the presence of Wi-Fi in some rooms. Overall, improvements are necessary in order for the Chichester Hotel to provide a satisfactory experience for its guests.