The Best Fish & Chips Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Offerings
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Kids' menu
Dining options
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Lunch
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Dinner
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Für mich die besten Fish and Chips in ganz Broadstairs. Die Chips sind so wie sie sein müssen und der Fisch ist mega frisch. Auch die Burger sind sehr empfehlenswert. Dont forget to Order a battared Mars Bar ????
Sehr nette Menschen, schnelle Bedienung.
Einfach nur lecker
The name says it all!! These guys are up there with one of THE BEST fish and chips we’ve ever had!! (Trust me we’re foodies) The batter is perfect, not too heavy, light and crispy. Cooked to absolute perfection! They also do a battered Mars bar which my husband was so happy to finally be able to try!! He’s been talking about it since the day I met him!! Not to mention the tartar sauce you get with your order, such a nice touch! The people that work in there are so lovely too!
Do not change anything because we’ll be coming down every time we visit from now on!!
The Best Fish & Chips, the name really lives upto its name, staff were very kind, food was delicious and that curry sauce was probably the best I’ve had, it was absolutely delicious. Also almost everything is halal except for their pies. However, one mistake they made was I ordered a large haddock but they gave me a large cod, I can forgive that.
Freshly cooked to order, great fish, great service, clean environment, friendly staff, clean toilets. Recently refurbished to a high standard. Highly recommended. Have been back March 2020 and the high standard has remained, freshly cooked meaty fish, crisp roughly cut chips and clean surroundings, will go in again when in Broadstairs. Been back since the easing of lockdown on the 27/05/2021, pleased to say the food was exceptional, still the same high standard, the prices have increased slightly as you would expect and they are now doing deliveries. Look forward to going back again????
The man that took our order was very kind (he spoke Spanish /Argentinian) that was all fine. However I found one of the other members of staff (a man) to lack 'good customer service skills'. We were kindly given a ketchup bottle by the kind man mentioned earlier, as I had asked for ketchup and if you dine in this is the norm anywhere. I then asked the other man (the one lacking customer service skills) if we could have more ketchup as it was almost finished, he rudely made it clear that 'no' there wasn't anymore ketchup and that the ketchup in the bottle was only for kitchen use. They did have 40p ketchups on sale, however from previous experience you would only be charged for ketchup if it is a take away/delivery. Even then, when you order take away, most places will still offer ketchup from the bottle as a courtesy. I was not impressed. Then a man asked the same man (the poor customer service) for toilet roll as his children needed the toilet (eat in customers) and again his response was a little abrupt/rude. Almost making the customer sound as if they were an inconvenience. He then went on to say that they had to buy some toilet roll. Eventually he bought toilet roll. I feel the the man mentioned here in a negative light, could have dealt with both situations in a more professional and courteous manner as paying and eat in customers were involved. The fish was tasteless too.
Probably the best fish and chips I have experienced in a long time. I asked for a medium cod and chips and it was huge. The chips were perfect. Next time I'm in Broadstairs that's the first place I'm going to visit again.
Quick Facts About The Best Fish & Chips
The Best Fish & Chips place, as indicated by its name, has several strengths according to customer comments. One of the main strengths highlighted is the quality of the food. Many customers praised the freshness of the fish and the taste of the chips. One customer specifically mentioned that the batter on the fish was perfect, not too heavy, and cooked to perfection. This indicates that the quality and preparation of the food are of a high standard.
The prompt and friendly service is another strength mentioned by customers. Multiple comments express appreciation for the kind and helpful staff. One customer was particularly pleased with the man who took their order and mentioned that he spoke Spanish/Argentinian. This suggests that the staff is accommodating and able to cater to the needs of diverse customers.
The cleanliness of the environment is also mentioned as a positive attribute. Customers comment on the clean surroundings and clean toilets. This indicates that the establishment maintains high hygiene standards, which is crucial for a food establishment.
Customers also appreciate the additional touches provided by the restaurant. One customer mentions the tartar sauce that comes with the order, which they considered a nice touch. Another customer was delighted with the availability of a battered Mars bar, which they had looked forward to trying. These additional offerings enhance the overall dining experience and show that the restaurant goes the extra mile to provide unique and enjoyable options.
Another strength mentioned by a customer is the availability of halal options. They mention that almost everything on the menu is halal except for their pies. This inclusion of halal options allows the restaurant to cater to a wider range of dietary preferences and ensures that more customers can enjoy the food.
The Best Fish & Chips place also receives positive feedback for consistency and reliability. One customer mentions that they have visited the restaurant multiple times and have always experienced the same high standard of food and service. This indicates that the restaurant is committed to maintaining quality over time.
Despite the overall positive feedback, there are a few weaknesses highlighted in the comments. One customer mentions that they received the wrong type of fish, ordering a large haddock but receiving a large cod instead. While they forgive this mistake, it suggests that there may be occasional errors in fulfilling orders accurately.
Another customer comments on an instance of poor customer service from one staff member. They mention that one member of staff was rude when they requested more ketchup, and another incident involving a request for toilet roll was also handled in an abrupt and inconvenient manner. These incidents suggest that there may be inconsistencies in the level of customer service provided by the staff.
Additionally, one customer mentions that the fish was tasteless. This could be an isolated incident or a subjective opinion, but it highlights the possibility of inconsistencies in the taste and quality of the food.
In conclusion, The Best Fish & Chips place has several strengths that contribute to its positive reputation. These strengths include the high quality and taste of the food, prompt and friendly service, cleanliness, additional touches, availability of halal options, and consistency over time. However, there are a few weaknesses mentioned, such as occasional errors in order fulfillment, inconsistencies in customer service, and possible variations in the taste and quality of the fish. Despite these weaknesses, the overall customer feedback indicates that The Best Fish & Chips place is a popular choice and highly recommended by its patrons.
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