T Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About T Spa Nails
Strengths:
1. Excellent customer service: Multiple comments highlight the friendly and helpful staff at T Spa Nails. The employees provide good advice, are attentive and considerate, and make customers feel pampered and valued.
2. Skillful nail technicians: Customers are pleased with the quality of the nail services provided at T Spa Nails. They mention that the staff consistently does amazing nail work and can execute various styles and designs requested by customers.
3. Reasonable pricing: One customer mentions that the salon is reasonably priced, indicating that T Spa Nails offers competitive prices for their services. This can be seen as a strength, as customers appreciate getting good value for their money.
4. Clean and comfortable atmosphere: Customers comment on the cleanliness and comfort of the salon. This suggests that T Spa Nails maintains a hygienic environment and creates a relaxing atmosphere for customers to enjoy their treatments.
Weaknesses:
1. Poor customer service experience: One customer shares a negative experience where they felt ignored for a significant amount of time. This indicates that the salon may not consistently prioritize acknowledging and attending to customers promptly.
2. Rushed service and lack of attention to detail: A customer complains that their nail technician was rushing and multitasking, resulting in a subpar service. The technician's lack of focus led to issues like hurting the customer's nail bed and not properly fixing a wrinkled polish. This highlights a weakness in the salon's ability to provide attentive and detail-oriented service.
3. Durability issues with nail treatments: A customer expresses disappointment with the longevity of their nails, reporting that the dip polish started coming off immediately, the gel polish chipped, and acrylics began to loosen within days of the appointment. This suggests a weakness in the quality and durability of the products and techniques used at T Spa Nails.
4. Overbooking and lack of consistency: A dissatisfied customer mentions that T Spa Nails overbooked appointments, resulting in rushed and subpar service. This indicates a potential weakness in the salon's ability to manage their appointment schedule efficiently and provide consistent quality service.
In conclusion, T Spa Nails has several strengths including excellent customer service, skillful nail technicians, reasonable pricing, and a clean and comfortable atmosphere. However, the salon also has weaknesses in terms of occasional poor customer service experiences, rushed service, durability issues with nail treatments, and potential overbooking problems. It is important for the salon to address these weaknesses and work on improving the overall customer experience to maintain and attract a loyal clientele.
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Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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