T Nails & Spa Info
Best PlaceJuice Reviews
I have been going here for over 10 years I love the staff like family. Nikki is the best and she does my eyebrows great!!! They did my toes, nails, ???? and eyebrows for my wedding day 9 years ago, and they haven't lost their touch even after they grew.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Quick Facts About T Nails & Spa
T Nails & Spa has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the place, we will examine the comments in detail.
Starting with the strengths, one recurring theme is the friendly and welcoming staff. One customer mentions that they have been going to T Nails & Spa for over 10 years and consider the staff as family. Another customer specifically praises a staff member named Nikki for her exceptional eyebrow services. This indicates that the salon has built a loyal customer base and has staff members who are skilled and personable.
Another strength highlighted by customers is the efficiency of the salon. Multiple comments mention that there is zero wait time, and one customer states that they are normally in and out within an hour for a fill and pedicure. This suggests that the salon is well-organized and able to accommodate a high volume of customers.
In terms of services, one customer reminisces about getting their nails, toes, eyebrows, and another service for their wedding day several years ago and expresses that the salon has maintained its quality over time. Another customer mentions that their toe nail polish looks great. These comments suggest that, in general, the salon provides satisfactory services and produces good outcomes.
Moving on to the weaknesses, one common complaint is the rushed nature of the services. Multiple customers mention that the salon rushes through the treatments, resulting in poor quality. One customer mentions that the nail technician was rushing through their pedicure, causing discomfort during the massage and applying hot towels. Another comment states that the salon is always busy and this leads to rushed and poor-quality services. This indicates a potential lack of attention to detail and a focus on speed rather than quality.
Several customers also mention issues with the cleanliness of the salon. One comment states that the chairs are not sanitized after each customer and that everything, including the plastic dividers and front door, appears dirty. This suggests a potential lack of proper hygiene practices, which is a significant concern in a nail salon. The need for a deep cleaning is mentioned as a solution to this problem.
Another weakness mentioned by a customer is the salon's pricing strategy. They state that the salon pressures customers into getting gel polish and charges an additional fee to remove the gel polish if customers choose not to get it again. This practice is seen as prioritizing profit over customer satisfaction and can create a negative impression of the salon.
Taking into consideration the strengths and weaknesses identified, it can be concluded that T Nails & Spa has loyal customers who appreciate the friendly staff and efficient service. However, there are significant areas for improvement, such as addressing the rushed nature of services, maintaining cleanliness standards, and reevaluating the pricing strategy to prioritize customer satisfaction. By addressing these weaknesses, the salon can enhance its overall customer experience and strengthen its reputation in the market.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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